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How was your accounts receivable (AR) performance last year? This is a very important question because AR is typically one of the top two or three largest assets for a B2B vendor. The primary way most companies measure AR performance involves looking at the Days Sales Outstanding (DSO) metric. Accelerating sales can increase DSO, but most often the cause is problems in the order-to-cash (O2C) pipeline affecting collections.
Every denied claim represents lost time, delayed cash flow and growing frustration, thus proactive denial prevention is paramount. Many denials are avoidableand when they do occur, they can often be overturned with strategic, well-executed appeals. At the heart of effective denial management is a proactive approach that begins early in the revenue cycle and leverages payer collaboration, process precision, and professionally documented appeals.
The Court of Appeals of Wisconsin, District I, recently held that the National Bank Act does not preempt the Wisconsin Consumer Acts requirement to send a notice of right to cure to a borrower in default prior to filing a collection action. Bank of America., N.A. v. Riffard , No. 2023AP125, 2025 Wisc. App. LEXIS 157 (Feb. 18, 2025). BACKGROUND A Wisconsin borrower defaulted on two credit card accounts issued by a national bank.
Managing accounts receivable can be challenging, but having a structured approach to writing collection reminders can make a significant difference. Many businesses that have embraced automated tools such as payment reminder software are able to simplify this process with dunning emails and late payment reminder templates that ensure consistency, save time, and improve efficiency.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
A Q&A on Fixing the O2C Process in APAC The way businesses buy is changing, and if your Order-to-Cash (O2C) process isnt keeping up, youre making it harder for customers to do business with you. 87% of buyers want a B2C-like purchasing experience and 90% expect suppliers to understand their unique needs and expectations. The easier you make it for them to purchase, the more likely they are to keep coming back.
While the national inflation level is at 2.9%, it certainly doesn’t feel that way for many Americans. In February 2025, egg prices have risen again, but this time, to record breaking highs. Egg Prices Rise Yet Again The price of eggs has increased a whopping 53% year over year in January, which is far beyond the average food price increase, which was just 2.5%.
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While the national inflation level is at 2.9%, it certainly doesn’t feel that way for many Americans. In February 2025, egg prices have risen again, but this time, to record breaking highs. Egg Prices Rise Yet Again The price of eggs has increased a whopping 53% year over year in January, which is far beyond the average food price increase, which was just 2.5%.
Wed all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You dont want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made clear to the reader; but you also dont want to alienate your customers through poorly worded warnings that sound threatening.
Accounts receivable (AR) automation offers a more efficient and cost-effective way to manage cash flow, reduce errors, and accelerate the collection process. Yet, many businesses still hesitate to adopt AR automation. Despite its clear benefits, some common misconceptions and concerns prevent organizations from making the switch. This article explores the most common excuses for not automating accounts receivable and provides a closer look at the reality of each.
The healthcare industry is undergoing an AI-driven transformation, and revenue cycle management (RCM) leads the charge in many ways. As teams strive to reduce denials, increase cash flow, and streamline processes, implementing AI in healthcare RCM is essential. In fact, organizations are already leveraging AI to: Eliminate 80% of manual work Increase point-of-service payments 30% , and Rebill $5.9 million in missing charges.
This article covers these key topics: The difference between 1D and 2D risk rating models How CECL has impacted the necessity of a dual approach Why the LGD variable is so difficult to pinpoint Does your risk rating framework align with your CECL needs? More banks are rethinking the value of two-dimensional (2D) risk rating models as CECL and real-world challenges with LGD raise questions about their practicality.
The role of financial strategy in business success has never been more apparent. With increasing financial complexities, regulatory challenges, and an unpredictable economic environment, small and medium-sized businesses (SMBs) are discovering the critical value of CFO support services.
In order to manage the risk of extending trade credit, vendors need to collect information on their business customers. What they do with that information after making a credit decision is not a trivial matter. When those records were paper-based, the primary concern was access control. Now that digitalized records are the norm, customer privacy can be more easily breached by both internal and external bad actors.
Our February blog post is going to introduce and outline our upcoming five-part series on claim denials. Experians Health Report for 2024 had nearly three out of four respondents stating their claims denials have gone up, versus less than half of respondents only two years ago. Almost 40% of the respondents said their claims are denied 10+% of the time, while 11% of the respondents received denials at least 15% of the time.
Cincinnati, OH The law firm of Slovin & Associates Co., LPA is proud to announce the promotion of Brad A. Council to managing partner, marking a new chapter in the firms continued success. In recognition of this leadership transition, the firm is also unveiling a new name: Slovin & Council, Co. LPA. Randy T. Slovin, the firms founder and previous managing partner, will remain with the firm as a consultant, offering his expertise and guidance during this next phase of growth.
A proactive B2B payment reminder sent before the due date is the most effective method for ensuring timely payment of invoices. Even so, businesses sometimes arent able to pay on time for a variety of reasons. Sending a payment reminder for business helps ensure that clients are aware that a due date has passed and that the invoice is outstanding. In certain cases, youll also need to follow up with a past due invoice email.
UATP Announces Launch of Latest Issuer, TreviPay New Solution to Offer Customizable, Global Support Tailored to Local Market Needs Washington, DC, 18 March 2025 UATP , the global network that enables organizations to simplify payment processes and expand their payment capabilities, announced today the launch of its newest Issuer, TreviPay , designed to provide fully outsourced issuing capabilities for intermediaries and airlines globally.
To kick off 2025, Loomis Sayles will feature forward-looking views on key segments of the fixed income market. Seasoned experts with knowledge and experience in each sector will answer three questions that drill into major themes for the year ahead. Keep an eye out for each installment as the series rolls out over the next few weeks. To set the stage, were starting with Craig Burelle, Global Macro Strategist, Credit, and his views on the macro backdrop. 1.
Eva Roberts, a 65-year-old Riverhead resident, is supposed to be entering her golden years. But the reality is different for her. Born in 1959, she wont qualify for full Social Security benefits until May 2026, two months before she turns 67. While uncertain whether she will apply forbenefits then, Roberts knows she will need to continue transporting students as a Riverhead Central School District driver to support herself.
Controllers become the guardians of financial truth by owning data quality, structure, and flow across systems. In today’s risk-heavy business climate, Controllers are expected to do more than close the books. They must ensure data accuracy across the systems that drive billing, collections, compliance, and reporting. What is the one area that’s often overlooked but critically important?
Manual processes at small and mid-sized businesses (SMBs) are costing $600 billion globally. Administrative financial tasks like accounting, payroll, invoice processing and more take up a significant portion of time for already-stretched SMBs (PYMNTS). As SMBs navigate an increasingly complex financial landscape in 2025, efficiency isn't just desirableit's essential.
This article covers these key topics: The importance of well-crafted credit memos Effective credit memos are clear Concise credit memos speed decisions Focus on providing relevant repayment and credit risk info Best practices for writing a credit memo Done right, a credit memo supports sound credit decisions and tells a clear, fact-based story that stands up to scrutiny months or years later.
In the current competitive environment, small and medium-sized businesses (SMBs) must leverage every possible advantage to succeed and expand. Forecasting is a powerful tool that can greatly influence a company's financial success.
We often talk about the importance of having an efficient and effective collection process and how, from a process improvement perspective, collections automation provides substantial benefits. We don’t, however, want to minimize the importance of the credit side of the equation. As discussed in a recent post , gathering customer information doesn’t stop with the credit application.
Table of Contents Can you get a business loan with no credit check? The pros and cons of a small business loan with no credit check Business loan options with low credit score requirements Borrowing with Credibly and our low credit score requirements Explore your flexible financing options Looking for business loans with no credit check? Most lenders will perform credit checks to assess creditworthiness, however, how your credit is weighted on the application will vary based on the type of le
Financial community comes together on practical ways to support people in debt NORFOLK, Va., Feb. 20, 2025 PRA Group, Inc. (Nasdaq: PRAA), a global leader in acquiring and collecting nonperforming loans, and StepChange , the UKs largest debt advice charity, recently partnered to highlight issues impacting people in debt in the United Kingdom. On behalf of the two organizations, The Viscount Chandos hosted a key roundtable debate in the House of Lords chaired by Credit Services Association (CSA)
Digital transformation and company expansion are great, but if you dont take the proper security precautions, you can find yourself a victim of fraud. Accounts receivable fraud is becoming an increasingly pressing threat for businesses of all sizes, especially companies that grow or make a lot of changes. This article examines the rising threat of fraudulent activities targeting accounts receivable, the necessity of a robust fraud prevention strategy, common fraud schemes that businesses must be
The Northern Tool Commercial Account program will offer U.S. business buyers 30-day net terms and automated invoicing for managing omnichannel B2B retail payments OVERLAND PARK, Kan., May 7, 2025 TreviPay , the most-trusted B2B payments and invoicing network, today announced its Pay by Invoice program with Northern Tool + Equipment, a major supplier of tools and equipment.
It is a clich of military history that it is easier to start a war than to end one, and the war one starts may not be the war one gets. If recent selloffs in the US Treasury, stock and dollar markets are any indication, this adage may also hold true for trade wars. In my view, the US is facing fiscal and reputational reckonings and changes in fund flows that could be negative for the dollar and other US assets for a period measured in years, not months.
The relationship between price-to-earnings (P/E) ratios and future stock market returns provides valuable insights for investors seeking to understand market valuations. Historical data demonstrates a clear correlation between P/E ratios at any given time and the subsequent five-year investment returns. The P/E Ratio as a Market Indicator P/E ratios serve as a fundamental metric for assessing whether stocks are expensive or inexpensive in the market.
“If you don’t know where you are going, you can take any road to get there.” The quote rings true for wanderers, but for a manager—especially a Credit Manager—there’s a harsher reality: “You will fail if you know where you want to go but have no plan on how to get there.” Here’s an example from a real-world scenario to drive this point home.
March has arrived! As we approach Spring, we have been working on key updates for our users and helping businesses to adapt to the new UK Interest Rate. Read all about what weve been up to below! Sign Into Know-it on Mobile! In February we made an exciting announcement to make your Know-it experience even better! Know-it is now available on your phone browser meaning you can manage your credit control on-the-go.
CRE origination, refinancing, and pricing challenges Experts from Trepp and Abrigo describe recent origination and delinquency trends in commercial real estate portfolios. They also share tips for managing risk and pricing. Key topics covered in this post: The big-picture view of CRE from Trepp Trepp bank consortium originations are 58% below pre-COVID averages Rising delinquency rates, especially in specific markets How to manage CRE risk and pricing Changes in the commercial real estate marke
It can be easy to get frustrated and make assumptions about why your invoices aren't being paid on time. The problem is that your frustration doesn't solve or prevent the situation from happening. After years of recovering delinquent debt for B2B clients, we've identified many reasons behind late or unpaid invoices. Read on to discover the reasons behind unpaid invoices and how to tackle them effectively.
At many companies, credit policy is an afterthought. When sales and production goals are set, and then the budget formalized, scant consideration is given to the impact on credit policy. In most companies, sales are given a strong priority over the risk of slow payments and bad debts regardless of gross margins and the resources the credit and collection function can provide to mitigate risk.
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