November, 2024

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Cultivating Leaders: How the Credit Research Foundation Helps Lead the Way

Credit Research Foundation

For over 75 years the Credit Research Foundation (CRF) has supported Credit Executives in the business-to-business (B2B) world based on two primary principles: (1) provide quality, comprehensive education from “the basics” to the senior credit executive level, and (2) provide an atmosphere that fosters networking with like-minded individuals – the most influential credit and risk management professionals in the industry.

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Member Alert: RMAI BANKRUPTCY ALERT – WESTERN DISTRICT OF NORTH CAROLINA

RMAi Blog

A recent issue has arisen pertaining to objections to Proof of Claims in bankruptcy cases filed in the Western District of North Carolina. RMAI recommends that our members consult with their legal counsel on how best to address the issue as it pertains to their organizations. Specifically, there has been an increase in the number of objections to claims being filed in cases where there is a joint bankruptcy and particularly in cases where the property is held by the tenancy in the entireties.

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Big Company Red Flags You Can't Afford to Miss

Your Virtual Credit Manager

Monitoring and evaluating the credit risk posed by public companies and other large firms differs significantly in comparison to small and mid-sized businesses. While the principals of credit are the same for businesses of every size, there is a lot more information on the big guys making it easier to see any red flags that suggest they are in trouble.

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Russian-Swedish national sentenced for $440m darknet money laundering

Due

A Russian-Swedish national has been sentenced to a jail term for the operation of the longest-running Bitcoin money laundering service on the darknet that processed nearly $500m in funds. For more than ten years, Roman Sterlingov’s platform and service were seen as the go-to money laundering service for criminals seeking to “wash” their ill-gotten gains tied to illegal narcotics, computer crimes, identity theft, and child sexual abuse material.

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Essential liquidity and interest rate risk questions for ALCOs

Abrigo

Prepare for regulator scrutiny on interest rate risk & liquidity Banks and credit unions that aren't paying attention to these critical issues can expect a tough review. Key topics covered in this post: Regulatory focus Key questons for ALCOs Governance and concentration risks Expect the unexpected Regulators 'could not be more clear' Today’s regulatory climate is turning up the heat on financial institutions when it comes to liquidity and interest rate risk management.

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ADC Attends The 2024 Genius Network Annual Event

Accounting Department

Last week, AccountingDepartment.com Co-Founder, Bill Gerber, and Business Development Representative, Shawn Marcum hit the road and attended the Genius Network Annual Event in Scottsdale, AZ.

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Member Alert: RMAI Accepting Candidates for the 2025 Board of Directors

RMAi Blog

Are you passionate about shaping the future of the receivables management industry? RMAI is now accepting candidates for the 2025 board of directors. Serving on the board offers a unique opportunity to drive strategic initiatives, represent our members’ interests, and influence the direction of your association. RMAI is seeking qualified candidates who wish to run for a two-year term on the Board of Directors.

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Up Your Cash Flow!

Your Virtual Credit Manager

A client, who rented heavy equipment to manufacturers and construction firms across a multi-state market area, was saddled with an accounts receivable (AR) growing faster than revenue. In other words, they weren’t collecting everything being sold. Three staff members handled both customer service and collection duties, while the Controller managed credit.

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Wisconsin Pizza Parlor fined for underage workers cleaning meat grinder and working ovens 

Due

A Wisconsin pizza parlor has been fined for underage workers cleaning meat grinders, cleaning hot ovens, and working overtime. The Department of Labor found that Ironbluebear Inc. (Ironblubear), operator of Pizza Parlor, must pay $99,882 in civil money penalties for violating child labor standards. Federal labor laws are strict about the hours young employees can work and the situations in which they can be placed.

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How to avoid costly BSA enforcement actions: Proactive steps for bank compliance

Abrigo

Be proactive with your AML/CFT program to prevent BSA enforcement actions As regulatory scrutiny intensifies, financial institutions face more frequent Bank Secrecy Act (BSA) enforcement actions from supervisory agencies. These actions can result in costly civil penalties and reputational damage, so banks and credit unions should take proactive steps to ensure their BSA compliance programs are robust and effective.

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ADC Gets "Unbridled" at EO XCentric!

Accounting Department

Our final Entrepreneurs' Organization (EO) event of the year, EO XCentric, took place in Fort Worth last week and ADC's Shawn Marcum, fresh off of EO Alchemy, set out to Texas and spend some time with all of the great event attendees.

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Managing Client Expectations for Rate Changes in the New Year

Enterprise Recovery

As the new year approaches, businesses often must adjust their rates. These changes could be driven by factors such as inflation, increased operational costs, or the need to invest in new technologies and services. For B2B companies and SaaS providers, staying competitive and maintaining high service standards often require periodic rate evaluations.

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Member Alert: NEW YORK CITY CHANGES EFFECTIVE DATE FOR DEBT COLLECTION RULES

RMAi Blog

Earlier today, the New York City Department of Consumer and Worker Protection (DCWP) published a change to the effective date for the amended New York City Debt Collection Rules that were adopted on August 12, 2024. The new effective date will be April 1, 2025. Previously, the amendments were set to go into effect on December 1, 2024. This change is consistent with the industry’s request for additional time for implementation given the significant changes to the rule.

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Is It Too Late to Achieve Your End-of-Year DSO Goals?

Your Virtual Credit Manager

Now that we are past the mid-point of November, the end of the year is zooming into focus. Chances are, there is a lot that needs to be done in terms of accounts receivable (AR) management between now and December 31st, especially if you are short of your Days Sales Outstanding (DSO) goals. If that’s the case, collection activities should be at the top of your to do list, because any changes in credit policy and procedures will be too little too late for this year.

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Why Customer Service Still Sucks — and How To Fix It

Due

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and inconsistent service have dissatisfied many customers, creating significant costs for companies. Despite digital transformation promises, many contact centers remain inefficient, increasing expenses and eroding customer loyalty. Customer service shortcomings contribute to a $100 billion industry-wide problem.

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The resilience of small businesses: Insights for lenders

Abrigo

This article covers these key topics: Debt-service coverage ratios are steady. Leveraged has improved since 2019. Businesses' working capital cycles are longer. Interest coverage ratios have stayed strong. How lenders can leverage this data. Bank and credit union leaders can use data to inform small business lending Small businesses are showing resilience.

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Choosing the Perfect Outsourced Client Accounting Services for Your Business

Accounting Department

Opting for outsourced client accounting services can significantly conserve time and resources for your business. Nevertheless, locating a reliable outsourcing partner can be difficult. But how can you be sure you’re choosing an outsourced accounting service you can trust? A few characteristics of trustworthy, competent, and reliable accounting services will help you know the provider you chose is the right one.

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Tips for a Successful Phone Conversation

Credit Management Group UK

After establishing my argument as to why telephone conversation can be much more effective than emailing; I have compiled a list of tips for a successful phone conversation that can encourage a positive outcome for your business, no matter what industry. Prepare beforehand for a Successful Phone Conversation Having all the information you have on a particular matter greatly limits the risk that you won’t know the answer questions asked of you; read over any notes and emails you have regarding th

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When Outsourcing Debt Collection Makes Sense for Your Business

Enterprise Recovery

Following up on past-due invoices and delinquent accounts can be a full-time job. However, it is invaluable to your business's bottom line. If you're considering outsourcing debt collections or handling them in-house, this post can help clarify the benefits of outsourcing. Outsourcing B2B debt collection can transform your financial operations by bringing in expertise, reducing costs, and freeing up valuable internal resources.

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Aryza Expands Partnership with GoCardless to Enhance Payment Solutions

Collenda

Aryza Expands Partnership with GoCardless to Enhance Payment Solutions Aryza Group, a leading provider of financial software solutions, announces the expansion of its partnership with GoCardless , a global bank payment company. This collaboration transforms the existing technology relationship into a comprehensive partnership that includes an introducer agreement across all Aryza platforms globally.

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Roofing company owner and accountant plead guilty in $2.5 million IRS fraud

Due

A Florida roofing company owner and payroll administrator have both pleaded guilty to fraud against the IRS totaling nearly $2.5 million. The court documents and associated statements declare that William Skaggs Jr. owned and operated Nastar Roofing, a Fort Myers roofing company. The office administrator, Billie Adkison, led the company’s payroll and other financial tasks.

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Suspicious activity monitoring: Keys to strengthening your AML/CFT program

Abrigo

Ongoing monitoring is more than just a regulatory requirement Suspicious activity monitoring is a cornerstone of a robust AML/CFT program, as emphasized in the FFIEC BSA Examination Manual. This critical function helps protect the U.S. financial system from misuse for money laundering, terrorist financing, and other financial crimes. Both FinCEN and federal banking regulatory agencies mandate ongoing monitoring for suspicious activity as part of the overall AML/CFT program.

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Narrowing in on 2025 with Driver-Based Budgeting & NetSuite

Accounting Department

Driver-based planning is a type of management that zeros in on a company's key value drivers and key business drivers. It helps create budgeting and business plans based on these factors. The goal of this type of planning is to center on the factors that are important to fueling success. Mathematical models can be created to project business. Driver-based planning is helpful for finance executives when they are planning long-range strategic strategies.

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Chaser shortlisted for the CICM's Supplier of the Year Award 2025

Chaser

Thrilled to share that Chaser has been shortlisted for the Supplier of the Year award at the 2025 CICM British Credit Awards, an accolade that celebrates the most impactful providers in credit management technology.

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What Are My Options If My Customer Refuses to Pay?

Know-It Global

As a business owner or finance professional, one of the most frustrating situations you can encounter is a customer who refuses to pay their invoice. Whether it’s due to cash flow issues, a dispute over the goods or services provided, or just plain unwillingness to settle, unpaid invoices can significantly impact your business’s cash flow and bottom line.

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Effective Year-End Business Budgeting Strategies for Financial Success

Enterprise Recovery

With just a few months left of the year, it's time to ensure that your business is well-prepared. Careful planning and allocation of financial resources can help your business seize new opportunities, overcome potential challenges, and achieve its growth objectives. By creating a financial roadmap that supports sustainable development and long-term success, you're positioning your business to thrive in the coming year.

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Department of Labor recovers $877K in wages from NYC federal contractors 

Due

The US Department of Labor has recovered $877K in wages and benefits for employees of New York City federal contractors. Discover Electric Inc., EMG Industrial Chimney Inc., and QNCC Electrical Contracting Corp. were embroiled in an investigation into employees who were underpaid for their work on two New York construction projects. The U.S. Department of Housing and Urban Development funded these projects.

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Episode 1: From Credit Manager to Consultant – A Journey of Passion and Opportunity

Credit Tools

We are thrilled to share an exclusive interview with Scarlett Favre-Verand, the CEO of Efficash, a consulting firm specializing in credit management. In this captivating conversation, Scarlett takes.

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Steer Clear of These Common Budgeting Mistakes for Your Business

Accounting Department

Creating a budget is essential for any business aiming for long-term success. As a business owner or CFO of a small to medium-sized enterprise, you might have faced the difficulties involved in developing and executing a budget.

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Eliminate manual work and reduce late payments with Chaser and Sage 50

Chaser

Chaser has launched a new integration with Sage 50, an established accounting software designed for small and medium-sized enterprises (SMEs). This new integration aims to help businesses using Sage 50 streamline their accounts receivable processes, reduce overdue invoices, and protect cash flow.

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