article thumbnail

The 5 Best B2B Customer Payment Portals of 2025

Gaviti

Payment portals are not just for large B2C businesses any longer, B2B businesses of any size can benefit. In the evolving world of B2B transactions, the importance of payment portals has become undeniable. Beyond operational efficiency, a client payment portal enhances your organizations professionalism.

article thumbnail

10 Tips to Boosting Customer Payment Portal Adoption Rates

Emagia

To achieve this goal, you will need to consider a number of factors, including the types of payments your company accepts and the channels customers use to make purchases. In this article, we present 10 tips that can help you boost customer payment portal adoption.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Automate the Collection Process to Eliminate Manual Tasks

Gaviti

Ensure Buy-In From Key Stakeholders After you understand your collections team’s needs, you’ll need to present them to your CFO and any other important stakeholders to get them on board. Offer a range of payment methods and, if available, a link to your customer payment portal from the invoice itself.

article thumbnail

Top 7 Invoice Processing Best Practices for Your Business

Gaviti

Pre-Qualify Customers that Present Greater Risk You may want to identify your ideal customers, such as those who have a proven payment history, are from a specific industry, who have a certain budget, etc. Make sure everyone who needs access to the process receives proper training. Cash application.

article thumbnail

Why a Multi-Payment Gateway is a Game-Changer

Gaviti

If your business is scaling and expanding into new geographic regions, it may present challenges in collecting receivables. You’ll want to offer the right technology to ensure your customer payment data and information is secure, yet also provide a wide range of payment methods at the same rates your customers are used to.

article thumbnail

Compassionate communication

Waystar

To foster patient adoption, organizations must take a people-first approach, treating patients like humans and communicating with them in a way that makes them feel heard, understood and empowered to use new tools such as patient payment portals and show up to their appointment with less stress. Be consistent with messaging.

article thumbnail

What is Surcharging?

Lockstep

By charging an additional fee for using a certain type of credit card, businesses can effectively recoup the costs associated with accepting electronic payments. Processing fees can also be lowered when customers are presented with the option to pay by cash or debit instead of credit.