Effective Communications for Collecting Delinquent Receivables
Your Virtual Credit Manager
MARCH 5, 2024
Collection inquiries can also be made on customers’ vendor portals — this is similar to sending an e-mail, but in theory it should get addressed, by your customer’s AP staff, more comprehensively and faster than if you had sent an e-mail. Your opening message must be concise. Later on you can go over the details.
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