article thumbnail

Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

On a phone call, you should provide a summary of the amount past due, such as “$10,000 over 30 days past due” or reference one or two large past due invoices (number, amount, and due date), but no more. The key issue is securing a commitment to pay the past due invoices.

article thumbnail

Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s Accounts Receivable (AR) will grow. it just might help them pay you sooner! it just might help them pay you sooner! Share A Case in Point A parts distributor was having difficulty with collections and high dispute volumes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Avoid these Six Collection Myths

Your Virtual Credit Manager

Please feel free to share this newsletter with your small business customers. Collectors spend most of their time asking for payments While it is true collectors are constantly requesting payment of past due balances, once that request is made they end up spending most of their time resolving disputes and invoice discrepancies.

Collector 189
article thumbnail

Late Payments: Reasons and Remedies

Your Virtual Credit Manager

Cash flow problems: The primary reason businesses declare bankruptcy is liquidity issues, so it should come at no surprise that cash flow problems are a top reason for a business paying late. they are a small business waiting to get paid on a big project) or a sign of financial distress.

article thumbnail

Position Your AR to Enhance Working Capital

Your Virtual Credit Manager

Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. Learn More About Credit Reports Please share this newsletter with your small business customers. Review your Credit and Collection Policies.

article thumbnail

Dealing with Difficult Debtors

Your Virtual Credit Manager

Moreover, if you are trying to collect from a small business, you may have to deal with the owner, who will have a lot on their plate in addition to their debt to your company. The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates.

Collector 130
article thumbnail

Mitigating Commercial Credit Fraud

Your Virtual Credit Manager

When a fraud isn’t quickly detected, legal action to recover past due invoices can impact unaware customers. Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. Share Read more