article thumbnail

Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

On a phone call, you should provide a summary of the amount past due, such as “$10,000 over 30 days past due” or reference one or two large past due invoices (number, amount, and due date), but no more. The key issue is securing a commitment to pay the past due invoices.

article thumbnail

Position Your AR to Enhance Working Capital

Your Virtual Credit Manager

Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. Learn More About Credit Reports Please share this newsletter with your small business customers. Review your Credit and Collection Policies.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mitigating Commercial Credit Fraud

Your Virtual Credit Manager

When a fraud isn’t quickly detected, legal action to recover past due invoices can impact unaware customers. Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. Share Read more

article thumbnail

Dealing with Difficult Debtors

Your Virtual Credit Manager

Moreover, if you are trying to collect from a small business, you may have to deal with the owner, who will have a lot on their plate in addition to their debt to your company. The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates.

Collector 130
article thumbnail

Be Prepared to Shoot Down Your Customer's Payment Excuses

Your Virtual Credit Manager

Keep these three things in mind: Identify ALL the invoices that are outstanding and past due. You want to collect any small partial balances and recently past due invoices as well as the oldeest and largest past due balances. Don’t just focus on the oldest items or largest items.

article thumbnail

Foster Faster Collections with Effective Reminders

Your Virtual Credit Manager

For most small businesses, collections are reactive. When a customer goes past due, they then go into action — typically with a call, though it is also likely that unless a sizeable amount is involved a call is not made right away. Please feel free to share this newsletter with your small business customers.

article thumbnail

Revive Your Cash Flow!

Your Virtual Credit Manager

Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector. The experts at Your Virtual Credit Manager are currently offering 33 percent off our standard small business consulting rates.