Order to Cash Short Pay Transactions 
Your Virtual Credit Manager
SEPTEMBER 13, 2022
Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect.
TreviPay
OCTOBER 30, 2024
A successful order-to-cash (O2C) process will end with a payment. For B2B customers, applying cash to a specific invoice or transaction is crucial for on-time payments. As such, the customer will need to provide remittance advice to allow you to mark the proper A/R invoice or transaction as paid within your system.
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