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Maximizing O2C Success: Strategies for Accurate Payment Application at Scale

TreviPay

A successful order-to-cash (O2C) process will end with a payment. For B2B customers, applying cash to a specific invoice or transaction is crucial for on-time payments. Some customers may short-pay an invoice, others may combine multiple payments, or there may be rounding errors.

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Are Your Profits Going Up in Smoke?

Your Virtual Credit Manager

Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect.