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After the Credit Application: Getting to Know Your Customers Even Better

Your Virtual Credit Manager

Seldom is a poor decision made when there is ample information. One of the biggest challenges for any credit function is making a valid decision when information is lacking. That’s why standard procedure calls for gathering additional credit information until a comfortable decision can be made.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

While emails are often used, phone calls can be more effective, especially for high-risk accounts. For more information on this subject, please click on this link. The most common fraud schemes include Business Email Compromise, changes to supplier information, and account takeovers.

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Aligning Credit and Sales

Trade Credit & Liquidity Management

That means rather than stop sales to high-risk accounts, credit should find ways to make the sale without incurring undue exposure. The sales rep’s job is easier when they are informed that a customer is past due or disputing invoices. Credit’s job is to facilitate a profitable sale.

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AI Agents for Collections Management Software: Transforming Accounts Receivable with Automation & Intelligence

Emagia

They assign actions according to available resources, ensuring that high-risk accounts receive immediate attention. In-App Outbound Call Assistance Integrated AI tools generate talking points for outbound calls, retrieve relevant customer contact information, transcribe conversations, and draft follow-up communications.

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Top Accounts Receivable Strategies for 2025

Gaviti

Use data-driven insights to improve customer segmentation and prioritize high-risk accounts. Harnessing internal data empowers your team to make informed decisions that improve efficiency and drive faster collections. A standardized and scalable credit process ensures you balance risk with reward.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

The key factors informing your prioritization scheme are: The amount of the past due accounts receivable (AR) The age of the past due AR (e.g, When cash flow is critical, you may even want to reach out to key customer or high risk accounts about a week before payment is due. 15 days or 120 days?)

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What is the Role of AI in Accounts Receivable (AR)?

Emagia

Machine learning algorithms can be used to extract relevant data from invoices, verify the information, and send reminders for unpaid bills. For example, AI can flag high-risk accounts, giving the AR team the information they need to prioritize collections.