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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

While emails are often used, phone calls can be more effective, especially for high-risk accounts. Another key error is avoiding direct communication with customers, such as making uncomfortable collection calls.

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After the Credit Application: Getting to Know Your Customers Even Better

Your Virtual Credit Manager

Business credit is very dynamic, especially across a portfolio of accounts. Today’s low-risk customers can very quickly become tomorrow’s high-risk accounts. After the Credit Decision Once you approve a customer for a credit limit, data collection is not over.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

it just might help them pay you sooner!

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Share The High-Risk Account: Ideally you do not want to extend credit to high risk accounts. You will, however, extend credit to marginal accounts, and from time to time marginal accounts and even lower-risk customers will become high risks.

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What is the 10 Rule for Accounts Receivable? A Complete Guide to Managing Credit Risk Effectively

Emagia

Step-by-Step Process to Implement the 10 Rule Assess All Outstanding Invoices Regularly review accounts receivable. Flag High-Risk Accounts Identify customers with overdue balances above 10%. Monitor Trends Use accounts receivable aging reports to track customer payment behavior.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

In an ongoing Collections environmen t , you will have already contacted the high risk accounts, so your prioritization scheme should be as follows: Accounts previously contacted that have failed to pay as promised. In fact, broken promises should be followed up the day after the payment was expected.

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Top Accounts Receivable Strategies for 2025

Gaviti

Use data-driven insights to improve customer segmentation and prioritize high-risk accounts. In 2025, successful businesses will: Analyze payment trends to refine credit terms and collection strategies. Monitor key performance indicators ( KPIs ) like Days Sales Outstanding (DSO) and collection effectiveness to track progress.