2024

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Denial Management Strategies for 2025: Trends & Best Practices

RevCycle

As healthcare continues to evolve, so do the complexities of managing the revenue cycle, with denial management being one of the most persistent challenges. Denial management is an essential component of healthcare revenue cycle management (RCM) because denials directly impact an organization’s financial health. From 2022 – 2024, the number of providers who said denials are increasing jumped from 42% to 77%.

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Is Your Company Ready for a Downturn in the Economy?

Credit Research Foundation

It’s been 16 years since the last major economic downturn – the banking crisis that started in 2007 and was in full impact mode from 2008 through 2010. During that period, the U.S. economy shed over 8.7 million jobs, and the unemployment rate peaked at 10% in October 2009. Since then, we’ve weathered the COVID-19 pandemic, which many experts predicted would lead to a wave of defaults and business closures.

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National Credit Adjusters Continues Annual Water Drive for Chandler, Arizona Community

RMAi Blog

CHANDLER, AZ – National Credit Adjusters, a receivables acquisition and management firm headquartered in Hutchinson, KS with a satellite location in Chandler, AZ, was pleased to continue support of an annual water drive spearheaded by the team in the Chandler office. Due to the desert climate, Chandler, AZ has an average temperature of a sweltering 107 degrees in July, taking a toll on the unfortunate during the summer.

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Does Your Billing Process Provoke Late Payments?

Your Virtual Credit Manager

A major cause of delinquent receivables stems from failing to meet the customer’s invoicing requirements. A government agency, big box retailer or other large customer often has invoicing requirements that may differ from the industry norm. Your average customer also has minimal requirements that must be met. Another cause of late payments, the longer you take to deliver invoices to your customers, the longer it will take them to send you the payment.

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Breaking down SBA lending: What is E-Tran?

Abrigo

Efficiently filing SBA loan packages for approval When an SBA lender is ready to submit loan guaranty packages and loan servicing requests, it does so through the SBA’s online portal, E-Tran. Would you like other articles like this in your inbox? Key Takeaways E-Tran is the SBA's loan submission platform. 7(a) and 504 loan programs both use E-Tran for managing loans.

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Six of the largest US banks take part in a Federal Reserve exercise

Due

The Federal Reserve has released a statement detailing that some of the largest American banks participated in a new exercise. The Climate Scenario Analysis Exercise (CSA) involved some of the biggest names in banking and sought to asses their climate risk-management practices. Banks take part in climate exercise Bank of America, Citigroup, Goldman Sachs, JPMorgan Chase, Morgan Stanley, and Wells Fargo participated.

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Sorrento Shareholder Alleges Newly Uncovered Evidence ‘Proves’ Latham, Jackson Walker ‘Conspired’ to Fraudulently Fix Venue for Sorrento Ch. 11 Cases in SDTX

Reorg Blog

The post Sorrento Shareholder Alleges Newly Uncovered Evidence ‘Proves’ Latham, Jackson Walker ‘Conspired’ to Fraudulently Fix Venue for Sorrento Ch. 11 Cases in SDTX appeared first on Reorg.

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Buyer Perspectives: The Changing Landscape of B2B Purchases

TreviPay

B2B buyers, much like their B2C counterparts, are driving higher expectations when it comes to the purchasing experience. At TreviPay’s Crossroads Conference, the “Buyer Perspectives” panel explored the shifts in B2B buying behaviors, emphasizing the importance of value, relationships and technology in today’s marketplace. Moderated by Piers Gorman , the discussion featured insights from Rosilyn Richey of Viking Cruises and James Norfor of b2buy.

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Tier 1 Credit: What It Is and How to Get There

CreditStrong for Business

Lenders and credit card issuers use your credit score to determine your financing terms, such as your annual percentage rate and credit limit. However, that doesn’t mean every point you gain or lose changes your results. Instead, creditors generally create offers for multiple credit score ranges known as credit tiers, and tier 1 credit is the one you want to reach.

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How Funding Can Differ at Various Stages of Your Business

biz2credit

Business funding is a critical aspect of every business’s lifecycle, evolving significantly as a company grows. From the initial idea to scaling operations, understanding the different funding stages and appropriate financing options available can help ensure sustained growth and success. This guide will walk you through the various startup funding stages and explore financing options … Continue reading "How Funding Can Differ at Various Stages of Your Business" The post How Funding Can Di

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2024: Your Year to Shine in Patient Experience

RevCycle

The year is 2024, and the patient experience has never been a more vital component of RCM. Patients are no longer passive recipients of care; they’re informed consumers who demand a positive and seamless experience. To thrive in this new era, medical facilities must prioritize patient experience like never before. But where do you start? Fear not, fellow healthcare heroes!

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Where Leadership Reigns

Credit Research Foundation

Is leadership a learned or a genetically inherited trait among credit professionals? I’m sure this is a topic that can be debated by some of the brightest minds in the world, but one thing can’t be debated: at the Credit Research Foundation ( CRF ) the brightest minds in the industry gather to educate, network and share their learnings with each other.

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The Value of Receivables Management Association International Legislative Fund Donations

RMAi Blog

With new laws and regulations often passed at the federal, state, and local levels, the receivables management industry is ever-changing. For organizations like National Credit Adjusters , we spend quite a lot of time supporting RMAI, who is working with local policymakers and stakeholders on approaching fair and safe regulatory change , instead of embracing change for the sake of change.

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The Case for Outsourcing Collections

Your Virtual Credit Manager

Small and medium businesses (SMBs) have to deal with many of the same challenges as larger ones. A key difference (besides volume of transactions) is the lack of labor specialization. The employees of small companies tend to handle multiple responsibilities – the time devoted to each task can vary greatly as does the proficiency of the person handling those tasks.

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5 Accounts Receivable Collection Mistakes You Should Avoid

Gaviti

Many businesses underestimate the importance of their accounts receivable (A/R) process, assuming they’ll “get paid eventually.” This mindset often leads to underinvestment in collections efforts, and when budget cuts are necessary, accounting departments like collections are typically the first affected. However, maintaining a steady cash flow is essential for business survival, and efficient collections directly impact the bottom line.

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AI and ML in Debt Recovery Processes

Due

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are already having a massive impact on the finance industry. Why AI and ML Are Essential for Debt Recovery Debt grows out of control as people’s priorities shift, interest rates hit historic highs, and the cost of living rises.

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5 reasons automation is worth the investment

Plooto

Regardless of your hesitations, investing in technology can save you and your team a lot of unnecessary headaches. If you’re on the fence, read these five key reasons why payment automation is worth the investment.

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From Chaos to Control: How Know-it Brings Order to Your Credit Control Process

Know-It Global

Managing accounts receivable can often feel like navigating through chaos, especially when dealing with late payments, discrepancies, and inefficiencies. However, with the right tools and strategies in place, businesses can transform this chaotic process into one of control and efficiency. In this blog post, we will explore how Know-it can help bring order to your accounts receivable process, leading to improved cashflow, stronger customer relationships, and overall business success.

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Connecting the Dots in B2B Payments: Inside TreviPay’s Crossroads Conference

TreviPay

Connecting the Dots in B2B Payments: Inside TreviPay’s Crossroads Conference TreviPay’s Crossroads event is more than just a conference — it’s a premier gathering for professionals in the B2B payments space, where innovation meets opportunity. This year’s event in Kansas City promises to explore the future of B2B payment solutions while addressing the most pressing industry challenges.

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Is it good if your AR has decreased?

Chaser

Accounts receivable (AR) is a critical metric that reflects the financial health of a company. A decrease in accounts receivable can be a positive sign of efficient credit management practices, a strong economy, increased sales, efficient inventory management, or favorable payment terms.

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How Working Capital Loans Can Support Your Business Operations

biz2credit

Being a business owner means juggling multiple priorities at the same time. When you have strong cash flow and a good profit margin, it’s fairly easy to cover operational costs. But when circumstances change—due to a slow period, increased competition, an unexpected expense, or even a new growth opportunity—where do you find the cash to … Continue reading "How Working Capital Loans Can Support Your Business Operations" The post How Working Capital Loans Can Support Your Business Operations

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Patient Access: The Cornerstone of Healthcare Success

RevCycle

Patient access, often overlooked as a mere administrative function, is the linchpin that connects patients to care. It encompasses the systems and processes that determine how easily patients can obtain healthcare services, from finding a provider to scheduling appointments and understanding billing. A well-optimized patient access department is crucial for delivering timely, high-quality care, improving patient satisfaction, and driving financial success.

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So, What is Changing in Your World? – Digitizing the Customer Onboarding Process

Credit Research Foundation

I recently sat in on the CRF educational webinar “How to Implement a Digital Credit Application” and found myself intrigued by the candid response to one of the top productivity opportunities in the B2B credit space. The speaker was Bill James from Creditsafe ( CRF Platinum Partners ), who spoke about an agnostic approach to delivering value in today’s digital world.

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Latitude by Genesys Donates to Food Bank of Northeast Georgia to Support Local Families

RMAi Blog

MENLO PARK, CA – Latitude by Genesys , a leading debt collection software solution, is dedicated to positively impacting the communities where its employees and executives live. Recently, Latitude donated to the Food Bank of Northeast Georgia, a non-profit organization committed to alleviating hunger and addressing food insecurity across the region.

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Up Your Cash Flow!

Your Virtual Credit Manager

A client, who rented heavy equipment to manufacturers and construction firms across a multi-state market area, was saddled with an accounts receivable (AR) growing faster than revenue. In other words, they weren’t collecting everything being sold. Three staff members handled both customer service and collection duties, while the Controller managed credit.

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5 Common Challenges Faced by A/R Teams That Can Be Overcome Through Automation

Gaviti

Automation delivers finance departments many benefits, including accurate predictions and insights related to revenue and sales so that CFOs and their teams can make better business decisions. Despite this, automation in accounts receivable has met its fair share of skepticism from business leaders worldwide. Some of the main concerns include change management and employee adaptability to new technologies, adherence to compliance, how easily the automation technology integrates with other financ

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Nevada man convicted for his part in a $11.2M COVID-19 scam

Due

A man from Nevada has been convicted of a fraud scam involving $11.2M in COVID-19 pandemic relief funds intended to help small businesses. The person at the heart of the fraud case, Meelad Dezfooli, was prosecuted by Trial Attorneys D. Zachary Adams and Taylor G. Stout of the Criminal Division’s Money Laundering and Asset Recovery Section (MLARS) and Assistant U.S.

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Digital 55 – Pioneering Creative Content with A Strategic Financial Partnership

FundThrough

Introduction Crafting the Future of Content through Strategic Financial Agility Digital 55, an avant-garde digital studio, blends creative storytelling with cutting-edge technology to produce dynamic media and digital learning experiences. Under the leadership of founder and Chief Creative Officer, Lauralee Sheehan—an indie musician turned digital innovator—the company has carved a niche in creating impactful digital […] The post Digital 55 – Pioneering Creative Content with A Strategic Fi

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Know-it January Roundup?

Know-It Global

We made it through January! It was a long month, but a busy one at Know-it. We hope you’ve had a great start to the year. Here’s everything that’s been happening at Know-it, there’s a lot to catch up on! Our 1st Webinar! We want our clients to get to know us better, so we hosted our first webinar in January! Know-it CEO and Founder Lynne Darcey Quigley joined Head of Strategy & Growth at Know-it, Phil Hobden.

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TreviPay’s Joel Campbell Named ‘CFO of the Year’ by Kansas City Business Journal

TreviPay

For the second time, Joel Campbell, Chief Financial Officer of TreviPay, has been awarded CFO of the Year for outstanding performance across the Kansas City region OVERLAND PARK, Kan., August 1, 2024 — TreviPay Chief Financial Officer Joel Campbell has been named as the 2024 CFO of the Year by the Kansas City Business Journal. The annual CFO of the Year award program recognizes financial professionals in the Kansas City region for outstanding performance in their roles as corporate financial ste

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GoCardless opens its new headquarters in Riga

GoCardless

Purpose-built space in the Central District cements GoCardless’ commitment to the region, while providing a best in class employee experience to its growing team

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TMC Financing Celebrates Four Consecutive Years as the Nation’s #1 SBA 504 Lender, Breaking New Records

TMC Financing

490 Small Businesses Served, Securing Over $1.8 Billion in Total Financing for Fiscal Year 2024 For the fourth consecutive year, TMC Financing is named the No. 1 U.S. Small Business. The post TMC Financing Celebrates Four Consecutive Years as the Nation’s #1 SBA 504 Lender, Breaking New Records appeared first on TMC Financing.

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Beyond the Bottom Line: Dignity, Respect & Netback

RevCycle

Healthcare collections often carry a negative connotation, conjuring images of aggressive tactics and strained relationships. But what if it didn’t have to be that way? At RevCycle, we believe that dignity, respect, and patient understanding are not just ethical imperatives, but also key drivers of successful collections, ultimately leading to a healthier bottom line for healthcare facilities.

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The Portal Dilemma – Seamless A/P and A/R Integration

Credit Research Foundation

You Never Asked for it, or Wanted it, but YOU GOT IT! The Portal Dilemma – Seamless A/P and A/R Integration Portals… The credit professional didn’t ask for it, but they’re here and must be dealt with. Over the past 10 years AP and AR portals have become an ever-growing nuisance for the credit professional. In fact, on average each CRF member deals with more than 15 portals and many have hundreds of these headaches.

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P&B Capital Group Supports Breast Cancer Research Fundraising Group & Youth Softball Team

RMAi Blog

WEST SENECA, NY – P&B Capital Group, a third-party collection agency headquartered in Western New York, has spent a portion of Q3 in 2024 looking for organizations to support as part of its ongoing community outreach efforts. To better serve its employees and the surrounding community, P&B Capital Group has made a sizable donation to Sto Lat Strong , a Breast Cancer Research Fundraising Group.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Happy New Year! As the new year approaches, many of us take pause to review the ups and downs of the year gone by. Publishers are no different, though we like to focus on what piqued the interest of our readers, and then give them more of the same. In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud.

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ADC Gets "Unbridled" at EO XCentric!

Accounting Department

Our final Entrepreneurs' Organization (EO) event of the year, EO XCentric, took place in Fort Worth last week and ADC's Shawn Marcum, fresh off of EO Alchemy, set out to Texas and spend some time with all of the great event attendees.

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