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Throughout my years in commercial credit management, I have identified several mistakes that companies make within their order to cash process; mistakes that are often very small and easily fixed; make enough of them, however, and you could find your cash flow isn’t flowing the way you would like it to. Mistakes in Commercial Credit Management: no terms and conditions of sale It is amazing how many times I have come across a company that don’t include their terms of sale with their quotes.
Unlock the Secrets to Effective B2B Credit Management Navigating credit management for B2B buyers isn’t just a task—it’s an art. TreviPay’s “Smart Start Guide: Quick Guide to Effective Credit Management for B2B Buyers” is your comprehensive resource to mastering credit management – an essential aspect of your business. With The Guide, You’ll Learn How to: Understand B2B Buyer Needs : Explore the differences between B2B and B2C markets and how these impact your approach to credit management
Contacting customers to pay past due amounts (collecting) is an essential element of accounts receivable (AR) management. For most firms, late customer payments are a frequent occurrence and collecting them can be a difficult task. If collections are not done properly and in an adequate frequency , your AR will age, cash flow will decrease, and the risk of bad debt loss will increase.
I have found over the years that many businesses do not have a dedicated credit control department within their business, rather this task is assigned to a role as an added responsibility; this often leads to poor collection activity due to lack of time and training to focus on effectively carrying out credit control. For many businesses it is not deemed feasible to have a credit control department which is entirely understandable, however from experience, those that are left with credit control
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Artificial intelligence (AI) is no longer a futuristic concept—it’s here, and it’s reshaping industries across the globe. That is not to say AI’s emergence in business and finance won’t cause problems if used improperly, warned Wanda Borges, Esq., a legal expert with more than three decades of experience during a recent episode of the Emagia AI for Finance podcast.
As healthcare continues to evolve, so do the complexities of managing the revenue cycle, with denial management being one of the most persistent challenges. Denial management is an essential component of healthcare revenue cycle management (RCM) because denials directly impact an organization’s financial health. From 2022 – 2024, the number of providers who said denials are increasing jumped from 42% to 77%.
With new laws and regulations often passed at the federal, state, and local levels, the receivables management industry is ever-changing. For organizations like National Credit Adjusters , we spend quite a lot of time supporting RMAI, who is working with local policymakers and stakeholders on approaching fair and safe regulatory change , instead of embracing change for the sake of change.
With new laws and regulations often passed at the federal, state, and local levels, the receivables management industry is ever-changing. For organizations like National Credit Adjusters , we spend quite a lot of time supporting RMAI, who is working with local policymakers and stakeholders on approaching fair and safe regulatory change , instead of embracing change for the sake of change.
Lenders and credit card issuers use your credit score to determine your financing terms, such as your annual percentage rate and credit limit. However, that doesn’t mean every point you gain or lose changes your results. Instead, creditors generally create offers for multiple credit score ranges known as credit tiers, and tier 1 credit is the one you want to reach.
Many businesses underestimate the importance of their accounts receivable (A/R) process, assuming they’ll “get paid eventually.” This mindset often leads to underinvestment in collections efforts, and when budget cuts are necessary, accounting departments like collections are typically the first affected. However, maintaining a steady cash flow is essential for business survival, and efficient collections directly impact the bottom line.
Two men have been sentenced for their part in a scheme to launder hundreds of thousands of dollars internationally. According to a Justice Department report on the case, Li Pei Tan of Georgia and Chaojie Chen, 41, a Chinese national residing in Chicago, were the pair at the heart of the international monetary fraud. It was alleged that they were the go-to people to launder tens of millions of dollars in drug proceeds on behalf of foreign drug trafficking organizations.
How financial institutions deal with problem loans Problem loans are a natural outcome of the risks banks and credit unions take when lending, and they should be expected over the long run during the ups and downs of the business cycle. In this guest column, Jason Alpert, Managing Partner of Castlebar Holdings , explains how financial institutions should respond.
It’s no secret that automation is the optimal way to manage prior authorization. When 39.7% of denials occur during prior authorization processes , automation is the only way to stay on top of volume and slash write-offs without adding staff. And the possibilities only grow when you layer on generative AI. ( See how Waystar and Google Cloud have automated the extraction of prior auth requirements from complex payer data sets , reducing the time to generate a procedural preauthorization repo
B2B debt collection requires an understanding of effective strategies to mitigate delinquent accounts. This process involves implementing proactive measures so businesses can avoid issues such as unclear credit policies, inadequate communication, and poor documentation practices. Also, technology and professional debt collection services can enhance the ability to recover outstanding debts and maintain healthy financial operations.
A major cause of delinquent receivables stems from failing to meet the customer’s invoicing requirements. A government agency, big box retailer or other large customer often has invoicing requirements that may differ from the industry norm. Your average customer also has minimal requirements that must be met. Another cause of late payments, the longer you take to deliver invoices to your customers, the longer it will take them to send you the payment.
2025 could be the year for your business to improve and grow, however this relies heavily on how effectively your commercial credit management runs. Therefore, at CMG UK, we have compiled a list of New Years resolutions for your to carry forward into 2025 for the benefit of your business. Improving your commercial credit management in 2025 1. Start as you mean to go on Put a detailed strategy in place for your commercial credit management before Christmas so you can hit the ground running when y
It’s been 16 years since the last major economic downturn – the banking crisis that started in 2007 and was in full impact mode from 2008 through 2010. During that period, the U.S. economy shed over 8.7 million jobs, and the unemployment rate peaked at 10% in October 2009. Since then, we’ve weathered the COVID-19 pandemic, which many experts predicted would lead to a wave of defaults and business closures.
The year is 2024, and the patient experience has never been a more vital component of RCM. Patients are no longer passive recipients of care; they’re informed consumers who demand a positive and seamless experience. To thrive in this new era, medical facilities must prioritize patient experience like never before. But where do you start? Fear not, fellow healthcare heroes!
Earlier today, the New York City Department of Consumer and Worker Protection (DCWP) published a change to the effective date for the amended New York City Debt Collection Rules that were adopted on August 12, 2024. The new effective date will be April 1, 2025. Previously, the amendments were set to go into effect on December 1, 2024. This change is consistent with the industry’s request for additional time for implementation given the significant changes to the rule.
As a business owner or finance professional, one of the most frustrating situations you can encounter is a customer who refuses to pay their invoice. Whether it’s due to cash flow issues, a dispute over the goods or services provided, or just plain unwillingness to settle, unpaid invoices can significantly impact your business’s cash flow and bottom line.
Automation delivers finance departments many benefits, including accurate predictions and insights related to revenue and sales so that CFOs and their teams can make better business decisions. Despite this, automation in accounts receivable has met its fair share of skepticism from business leaders worldwide. Some of the main concerns include change management and employee adaptability to new technologies, adherence to compliance, how easily the automation technology integrates with other financ
A man from Florida has been sentenced for committing an estimated $67 million in Medicare fraud claims. The Justice Department released details of the jail term for Jose Goyos, a West Palm Beach, Flordia resident. The Federal Bureau of Investigations (FBI) and the Health and Human Services Office of the Inspector General (HHS-OIG) investigated this million-dollar healthcare case.
This article covers these key topics: Debt-service coverage ratios are steady. Leveraged has improved since 2019. Businesses' working capital cycles are longer. Interest coverage ratios have stayed strong. How lenders can leverage this data. Bank and credit union leaders can use data to inform small business lending Small businesses are showing resilience.
Aryza Expands Partnership with GoCardless to Enhance Payment Solutions Aryza Group, a leading provider of financial software solutions, announces the expansion of its partnership with GoCardless , a global bank payment company. This collaboration transforms the existing technology relationship into a comprehensive partnership that includes an introducer agreement across all Aryza platforms globally.
Following up on past-due invoices and delinquent accounts can be a full-time job. However, it is invaluable to your business's bottom line. If you're considering outsourcing debt collections or handling them in-house, this post can help clarify the benefits of outsourcing. Outsourcing B2B debt collection can transform your financial operations by bringing in expertise, reducing costs, and freeing up valuable internal resources.
Happy New Year! As the new year approaches, many of us take pause to review the ups and downs of the year gone by. Publishers are no different, though we like to focus on what piqued the interest of our readers, and then give them more of the same. In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud.
To ensure better service to users and a deeper understanding of the challenges faced by credit control professionals, the Chaser team undertook a series of comprehensive training programs with the Chartered Institute of Credit Management (CICM) in 2024. These sessions aimed to enhance Chaser's ability to empathize with credit control professionals, refine internal processes, and shape the product roadmap in alignment with the evolving needs of accounts receivable teams.
Is leadership a learned or a genetically inherited trait among credit professionals? I’m sure this is a topic that can be debated by some of the brightest minds in the world, but one thing can’t be debated: at the Credit Research Foundation ( CRF ) the brightest minds in the industry gather to educate, network and share their learnings with each other.
Patient access, often overlooked as a mere administrative function, is the linchpin that connects patients to care. It encompasses the systems and processes that determine how easily patients can obtain healthcare services, from finding a provider to scheduling appointments and understanding billing. A well-optimized patient access department is crucial for delivering timely, high-quality care, improving patient satisfaction, and driving financial success.
CHANDLER, AZ – National Credit Adjusters, a receivables acquisition and management firm headquartered in Hutchinson, KS with a satellite location in Chandler, AZ, was pleased to continue support of an annual water drive spearheaded by the team in the Chandler office. Due to the desert climate, Chandler, AZ has an average temperature of a sweltering 107 degrees in July, taking a toll on the unfortunate during the summer.
Each time you apply for a new revolving account like a credit card, your lender will initiate a hard credit check. That adds an inquiry to your credit report, which can take points off your credit score. If you apply to multiple credit cards at once, youll undergo a hard pull each time. However, thats not always the case with installment debt like a personal loan.
Robert Shultz has witnessed the remarkable transformation of the credit profession over decades. Reflecting on his career, Shultz recalls, “When I started, we were using punch cards.” Today, however, innovative technologies enable credit professionals to assess entire portfolios holistically—once an unthinkable feat. In a recent episode of Emagia’s AI for Finance podcast, Shultz, a seasoned financial executive and managing partner at Quote to Cash Solutions LLC, discussed how AI-driven technolog
Six men have been charged in a case involving an attempt to defraud the United States government and the Department of Defense (DOD). The defendants have been accused of rigging bids, defrauding the government, and paying bribes and kickbacks to sell IT products and services to federal government purchasers. This resulted in millions of dollars being overcharged to the U.S. government, including the Department of Defense (DOD), and resulted in swift action from the Justice Department.
This article covers these key topics: How interest rates are shaping 2025 priorities Rate effects on economy, credit risk, allowances Banks and credit unions look to grow deposits A focus on efficiency and lower expenses Top priorities for managing portfolio risk, assets, and liabilities at banks & credit unio ns Abrigo's Advisory Services team and financial institution clients shared their expectations of key focus areas related to credit portfolio risk, ALM, and other topics.
The post Sorrento Shareholder Alleges Newly Uncovered Evidence ‘Proves’ Latham, Jackson Walker ‘Conspired’ to Fraudulently Fix Venue for Sorrento Ch. 11 Cases in SDTX appeared first on Reorg.
As the new year approaches, businesses often must adjust their rates. These changes could be driven by factors such as inflation, increased operational costs, or the need to invest in new technologies and services. For B2B companies and SaaS providers, staying competitive and maintaining high service standards often require periodic rate evaluations.
Monitoring and evaluating the credit risk posed by public companies and other large firms differs significantly in comparison to small and mid-sized businesses. While the principals of credit are the same for businesses of every size, there is a lot more information on the big guys making it easier to see any red flags that suggest they are in trouble.
Many businesses can significantly improve their cash flow by implementing more effective strategies for collections, including adopting more strategic approaches to accelerate B2B payment of invoices. One of the simplest yet most overlooked ways to enhance invoice collection is by taking a proactive approach to sending payment reminders to ensure timely follow-ups and encourage prompt payments.
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