Using Scoring to Increase Effectiveness and Reduce Compliance Risk
RMAi Blog
JANUARY 18, 2023
By Michael Magarrell. Time is a valuable resource, especially in a production business. Resources spent dialing, answering, negotiating, and closing payments have measurable value. Resources spent dialing outdated numbers, speaking with wrong party contacts, and buying/using outdated data are measurable expenses. . When determining who to contact first in a dialing strategy, many agencies use a propensity to pay (PTP) or collect score to concentrate on the accounts with the most potential for p
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