Sat.Jan 16, 2021 - Fri.Jan 22, 2021

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The Paradox of Human-Based Collections and How to Overcome It

Accenture Credit Management

Over the past decade, banks have focused on building lifelong relationships with their customers. With COVID-19, customers are experiencing one of the most stressful financial times in recent memory, through no fault of their own. This is a “make or break” moment for banks. How customers are treated right now will shape the customer relationship…. The post The Paradox of Human-Based Collections and How to Overcome It appeared first on Accenture Banking Blog.

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CRM vs. CMS: What’s the Difference between Contact Management and Customer Relationship Management?

Sansan

Contact relationship management (CRM), contact management system (CMS) … what’s the difference?

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The GoCardless guide to: Optimising your payment mix with customer campaigns

GoCardless

How a well-targeted customer campaign can help customers switch to bank debit.

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Leverage additional dealflow to get the best loan

StackSource

How to negotiate with lenders, part two

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Measure business performance and make more money

blue dot counseling

Whether you're scoring a Test Match or running a business gathering and recording data accurately and completely is the foundation for useful information. The post Measure business performance and make more money appeared first on Blue Dot Consulting.

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What is IR35 and who does it apply to?

GoCardless

Are you up to date with the latest IR35 tax rules? Find out who they apply to.

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Top 6 employee management software systems in 2021

GoCardless

Choose from the best employee management software on the market this year.

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What is a Yield Curve & Why Do You Need to Know?

GoCardless

Understanding a Yield Curve is important in understanding your investments.

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What is FOREX? And Why Does it Matter?

GoCardless

We demystify Forex so that you, and your business, can benefit

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What is a Fiduciary? And What are Their Duties?

GoCardless

The duties, and responsibilities of a Fiduciary.

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What is Monopolistic Competition?

GoCardless

Understanding monopolistic competition can give you a competitive edge.

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What is an oligopoly?

GoCardless

We explain the meaning of an oligopoly and why you need to understand it

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