If You're Not Delivering an Excellent Customer Experience, You're Making Getting Paid Harder
Your Virtual Credit Manager
MAY 7, 2024
A customer who is happy with the way you handled and fulfilled their orders — somebody who has had a good Customer Experience (CX) with your company — is much more likely to consistently pay on time than another firm whose experience was less than acceptable. Among other customer service issues, the absence of fulfillment errors and invoice discrepancies removes valid reasons to delay payment.
Let's personalize your content