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In the realm of healthcare, customer service takes on a whole new meaning. It’s not just about resolving billing issues or appointment scheduling; it’s about navigating sensitive situations, fostering trust, and providing a sense of comfort during a potentially stressful time. Here’s where the power of words comes into play. Words Can Build Bridges (or Walls) The language we use in healthcare customer service has a profound impact on patients.
It’s Your Job to Sell Order-to-Cash Transformation – An Outline to Begin Your Journey Through a recent CRF webinar , I had the pleasure of listening to a former credit practitioner, Sarah-Jayne Martin, share her experiences selling the need to invest in technology at the operational level of an Accounts Receivable organization. What was truly interesting was that it wasn’t just about developing an ROI (return on investment) and placing that in front of a CFO, but to holistically consider impacts
The Federal Reserve has released a statement detailing that some of the largest American banks participated in a new exercise. The Climate Scenario Analysis Exercise (CSA) involved some of the biggest names in banking and sought to asses their climate risk-management practices. Banks take part in climate exercise Bank of America, Citigroup, Goldman Sachs, JPMorgan Chase, Morgan Stanley, and Wells Fargo participated.
Monitoring and tracking cash is a critically important activity for most small businesses (for more on that subject, check out “ Taking the Crystal Ball out of Cash Flow Forecasting ”). Since payment of Accounts Receivables (AR) is the primary source of regular cash inflows for most companies, you need to also track your AR to not only maintain its health as well as to better manage it and ensure maximum cash inflow.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Introduction Crafting the Future of Content through Strategic Financial Agility Digital 55, an avant-garde digital studio, blends creative storytelling with cutting-edge technology to produce dynamic media and digital learning experiences. Under the leadership of founder and Chief Creative Officer, Lauralee Sheehan—an indie musician turned digital innovator—the company has carved a niche in creating impactful digital […] The post Digital 55 – Pioneering Creative Content with A Strategic Fi
An enterprise resource planning (ERP) system acts as the central nervous system for a business, integrating core processes needed to run a company into a single system. However, the path to ERP success is fraught with challenges.
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An enterprise resource planning (ERP) system acts as the central nervous system for a business, integrating core processes needed to run a company into a single system. However, the path to ERP success is fraught with challenges.
What led you to join Plooto, and what has your journey been like since then? As someone who majored in Economics, I was always interested in working in fintech. When I was looking for startups to apply to, the name Plooto kept coming up. Plooto is well known in the Toronto startup space, and I thought the company would be a good fit.
What’s the difference between cash flow and profit? As a business owner, these two terms can feel interchangeable. But the truth is, they’re far from it—and knowing when to prioritize one over the other can help you make better strategic decisions in that moment. What is cash flow? Whether you’re just starting a business or have an established brand, you’ll feel the effects of cash flow similarly.
It’s no secret that we live in a world obsessed with “more.” But, as Benjamin Franklin said, “Many a man thinks he is buying pleasure when he is really selling himself to it.” However, minimalism offers a refreshing approach to personal finance. Despite the misconception, this isn’t about deprivation or hardship. Rather, it’s about aligning your finances with your values and finding freedom in simplicity.
A customer who is happy with the way you handled and fulfilled their orders — somebody who has had a good Customer Experience (CX) with your company — is much more likely to consistently pay on time than another firm whose experience was less than acceptable. Among other customer service issues, the absence of fulfillment errors and invoice discrepancies removes valid reasons to delay payment.
The weight of student loan debt in the United States has reached a staggering $1.7 trillion, impacting millions of borrowers. This financial burden can hinder homeownership, career choices, and economic security. The question of canceling student loans entirely has become a central debate in American politics and personal finance. While complete cancellation isn’t currently possible […] The post Is it Possible to Cancel Student Loans?
We are thrilled to announce that AccountingDepartment.com has been awarded a spot on the Woodard 2024 Top 50 Accounting Services Practice list. Earning this distinction is a testament to AccountingDepartment.com's commitment to excellence for its clients.
Nowadays, many BigCommerce stores gradually go automation to maximize the efficiency of the operation, including several marketing processes. To conduct automation effectively supports from marketing automation tools is essential. Therefore, Gritglobal are here today to suggest the best BigCommerce marketing automation tools that you should add to your eCommerce stores.
More than 30% of American small businesses are not approved for at least some of the funding they apply for. Reasons for this can range from operating in a risky industry to a low credit score. But what really shouldn’t be a concern is flubbing the preapproval process by not having the required documentation. If you’re concerned that you might fall into that category, read on—these are the documents you’ll need to apply for a small business loan or other financing.
Walmart and Capitol One have ended their exclusive consumer credit card offering. The Walmart Consumer Credit Cards deal was devised in 2019 as part of the Capital One Walmart Rewards Credit Card Program. Capitol One and Walmart part ways Today’s news ends the partnership, but little will change for existing Walmart Consumer Credit Card holders.
Imagine that the order-to-cash (O2C) process is a parade. Leading the charge is the sales and customer service teams that bring in the orders. That’s where most of the hoopla occurs. Following them is everybody involved in production, distribution and the delivery of services — the ranks that get the job done. Next comes billing, followed by collections cleaning up all the garbage left by everybody that has gone before.
Make FedNow work for your bank or credit union. The FedNow Service enables community financial institutions to stay competitive by meeting instant payment demands. Implement it smoothly with these tips on preparing for FedNow. Would you like other articles like this in your inbox? Takeaway 1 Implementing the FedNow Service can help reduce interbank obligations, expand market reach, and enhance customer experiences.
Last week, AccountingDepartment.com Business Development Representative, Luke Backus, attended the Veteran Entrepreneur Training Symposium (VETS24) in Orlando, Florida.
The hard part about running your own one-person company is not the bookkeeping, accounts and tax – it’s making a profit! But you do need to give some thought to the financials and here’s a one-minute explainer covering many of the important points you should consider. Just press play but pause it if you need […] The post Bookkeeping, accounts and tax for a one-person company appeared first on Blue Dot Consulting.
As more American consumers utilize next-generation payment methods like touchless transactions or smartphone payments, there’s a general sense that we’re headed toward a cashless world. However, there are still plenty of small businesses that operate exclusively in cash—and will continue to do so for years to come. If you’re trying to decide whether you should accept credit card payments, it’s never been easier.
The United States is currently in the throes of a staggering $34 trillion debt crisis, which has economists, policymakers, and the general public engaged in heated debates. The country’s debt-to-Gross Domestic Product (GDP) ratio is at an all-time high, a situation attributed mainly to unprecedented money printing. This has led to inflation and a looming social security crisis, with the government admitting that it may not be able to fully pay social security starting in 2034.
Collectors face numerous challenges when attempting to collect past due balances from business customers. These difficulties can stem from both the financial and operational circumstances of the debtor as well as the interpersonal dynamics between the collector and the customer. In addition, collections departments may be understaffed or lack the necessary resources and technology to effectively manage and track collections efforts.
Most marketers use marketing automation software. However, many start using it too soon before they actually need it. Also, many lists of recommended tools include complex and expensive all-in-one platforms that not every marketing team requires. In this article, we explain how to know if your team is ready for comprehensive marketing automation platforms.
Outsourced client accounting services play a crucial role in helping businesses take control of their financials. These services involve outsourcing the accounting and bookkeeping tasks to a third-party service provider, allowing businesses to focus on their core operations. The role of outsourced client accounting services goes beyond basic bookkeeping; it includes managing accounts payable and receivable, payroll processing, financial reporting, and more.
In this current economic environment, healthy cash flow is critical. According to a JP Morgan & Chase report, only half of all small businesses hold a cash buffer of less than one month. For companies facing the challenge of maintaining a robust cash flow, deciding on the right lending partner and/or financial solution is key. […] The post How to Choose Between Accounts Receivable Factoring and Financing: Key Considerations appeared first on FundThrough.
A personal credit score determines the level of risk that comes with lending to you. You use it to apply for credit cards and other financing options to cover major purchases. A business credit score works similarly, except instead of evaluating your risk as an individual, financial institutions evaluate your business’s viability. Like personal credit , business credit takes time to build.
In the pursuit of tranquility and serenity, it’s not uncommon for individuals to find themselves looking in all the wrong places. The search for inner peace often leads them to seek peace in their external environment, material possessions, other people, and even societal validation. However, the secret to finding inner peace isn’t found in the outer world but within oneself.
In our current digital world it almost seems like something from the dark ages to write a letter. Letters do still have their place in business and there is a skill to writing a good one that will get you the results you are looking for. Outstanding Payment letters are a prime example where receiving a letter in the post will have much more of an impact than an email.
In the competitive world of eCommerce, automated emails are a powerful tool for enhancing customer engagement and driving sales. BigCommerce offers robust email automation capabilities, allowing online retailers to streamline their communication and provide a personalized customer experience. In this blog, Gritglobal ‘ll explore the top 5 BigCommerce automated emails you need to implement to boost your business.
In the dynamic world of entrepreneurship and business management, every decision you make can significantly impact your business's trajectory. Whether it's choosing between investing in new technology or expanding your product line, the choices are endless and often complex.
Elder fraud prevention and education Learn strategies for recognizing and reporting elder fraud and exploitation. Would you like other articles on BSA/AML training in your inbox? Takeaway 1 Elder abuse, exploitation and fraud continue to rise as the baby boomer generation ages. Takeaway 2 Learn to recognize common types of elder abuse and the red flags that may accompany them.
Maybe your company is at a crossroads. Or perhaps you’re considering what strategies to implement for the year ahead. Maybe you want to evaluate how your current systems are working or whether you should go ahead with a new product launch. There’s no doubt that these can be overwhelming issues and decisions for business owners to tackle. The good news is that there’s a helpful tool you can use to facilitate your decision-making process: a SWOT analysis.
The Federal Reserve, the central banking system of the United States, recently issued a warning that has sent ripples through the financial world. The message, delivered by Jerome Powell, the Chair of the Federal Reserve, was a stark reminder of the potential economic challenges ahead. The market’s reaction was swift and severe, with a 1.5% sell-off occurring in the last 31 minutes of trading on the announcement day.
If you have used the County Courts to get a debt paid over the last 12 months, you will be aware the Courts have centralised a lot of the local courts functions resulting in an extensive backlog which, in our experience has resulted in our Client’s debtors becoming insolvent and unable to pay their debts when a claim gets anywhere near a hearing when they may well have had the ability to pay before these changes took place.
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