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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

On a phone call, you should provide a summary of the amount past due, such as “$10,000 over 30 days past due” or reference one or two large past due invoices (number, amount, and due date), but no more. The key issue is securing a commitment to pay the past due invoices.

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Mitigating Commercial Credit Fraud

Your Virtual Credit Manager

To manage the risk that a customer might default, companies implement credit and collection policies and procedures. When a fraud isn’t quickly detected, legal action to recover past due invoices can impact unaware customers. it just might help them collect faster and pay you sooner. Share Read more

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Position Your AR to Enhance Working Capital

Your Virtual Credit Manager

The experts at Your Virtual Credit Manager have default risk probabilities and other financial benchmarks for analyzing your AR portfolio and revealing actionable insights. Learn More About Credit Reports Please share this newsletter with your small business customers. No seriously past due invoices and no “Clutter.”

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Dealing with Difficult Debtors

Your Virtual Credit Manager

Moreover, if you are trying to collect from a small business, you may have to deal with the owner, who will have a lot on their plate in addition to their debt to your company. The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s Accounts Receivable (AR) will grow. it just might help them pay you sooner! it just might help them pay you sooner!

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Is Your O2C Process Optimized for Superior AR Performance?

Your Virtual Credit Manager

Pricing Problems: A supplier of medical devices implemented a new ERP system, but flaws in the pricing application caused it to frequently default to list price (nearly every accounts had exceptions), thereby generating hundreds of incorrect invoices. Customers refused to pay as billed, frequently demanding corrected invoices.

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Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

Please feel free to share this newsletter with your small business customers. Share Only paid subscribers may continue reading to learn 5 communication fundamentals for collecting past due balances and 6 best practices that will help drive efficiency in your collection process. it just might help them pay you sooner!