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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

The Fundamentals of Collection Communications Be Concise Regardless of the mode of communication, the central message should be expressed clearly: “Your invoice is past due and must be paid immediately. It informs the customer of an unsatisfactory situation and a call to action to rectify it.

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Mitigating Commercial Credit Fraud

Your Virtual Credit Manager

To manage the risk that a customer might default, companies implement credit and collection policies and procedures. When a fraud isn’t quickly detected, legal action to recover past due invoices can impact unaware customers.

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Is Your O2C Process Optimized for Superior AR Performance?

Your Virtual Credit Manager

Pricing Problems: A supplier of medical devices implemented a new ERP system, but flaws in the pricing application caused it to frequently default to list price (nearly every accounts had exceptions), thereby generating hundreds of incorrect invoices. Customers refused to pay as billed, frequently demanding corrected invoices.

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Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

Also, e-mails can provide more complete account information and can often be generated automatically in high volumes, especially if you have collection software with an email component. For example: “Your invoice is past due and must be paid immediately before new orders will be shipped.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

Simply defined, collections is the process of contacting customers to secure payment for your invoices. For the most part collections deals with past due invoices — those not paid within established terms. 15 days or 120 days?)

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Balancing Credit Sales with Profits

Your Virtual Credit Manager

Here’s more information on Credit Evaluations. Try to get a guaranty from a financially strong related party who will pay the AR if the customer defaults. Here’s more information on these risk mitigation instruments. These customers will require more intense follow up of past due invoices (e.g.,

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How Asset-Based Lenders Applications Differ from Traditional Options

Fundera

In asset-based lending, that collateral you offer against your loan provides security that the lender will end up getting their money back in the end—even if things go south and you default on the loan. In this worst-case scenario, an asset-based lender can (usually—depending on your agreement) recoup their losses by seizing the collateral.