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Resolving Disputes and Payment Deductions Quickly Preserves Profits

Your Virtual Credit Manager

Disputes and payment deductions can raise havoc with your revenue, profit and cash flow. With disputes and deductions, however, you are being asked to accept less money than you billed, not to mention any resolution costs involved trying to recover the lost revenue. Deductions are notoriously low return.

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Overcoming the Challenges Caused by Disputes and Deductions

Your Virtual Credit Manager

The bad news is that it is not for the full amount. Disputes and Deductions occur when a customer believes an order has not been satisfactorily fulfilled, or it has been invoiced incorrectly. Prove to them the accuracy of your invoice, and you should get paid. The good news is your customer has sent you a payment.

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Eight Signs a Customer Is Becoming a Problem Debtor

Your Virtual Credit Manager

If a customer regularly pays late, constantly takes payment deductions, generates a high return volume, or constantly raises disputes, your net profits will be negatively affected. A high volume of payment deductions will cause profit dilution. The issue with problematic customers is profit dilution.

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ACM capabilities in a nutshell – Inventory Management Part 2 of 3

SAP Credit Management

This storage invoice amount may get deducted from the purchase price or send as a separate invoice to the farmer. Depending on the company’s invoice schedule and accounting requirements the invoice amount can also be financially accrued prior to creation of the invoice itself.

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Are Your Profits Going Up in Smoke?

Your Virtual Credit Manager

Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect. Well, it’s not.

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Revenue Cap in Event-Based Revenue Recognition: Understanding and Troubleshooting

SAP Credit Management

For the integration of Event-Based Revenue Recognition (EBRR) with customer projects, you can negotiate an invoice amount cap for time and expenses billing elements with your client during project creation. However, for this particular project, you set a deduction of EUR 20 per hour. Next, you define a project-specific price.

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Your Work Isn't Finished Even Though the Customer Has Paid

Your Virtual Credit Manager

When invoices are paid in full, the payment is easily matched to the open invoice(s), the invoice status is then changed from “open” to “paid,” and ultimately is no longer visible on the customer’s account in your AR Ledger. Transaction completed and closed.