Remove Deductions Remove Default Remove Order to Cash
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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

There was a lot of gnashing of teeth on the part of the sales team at the beginning, but invoice accuracy improved in each subsequent month as sales began transmitting accurate pricing and terms to order processing, thereby reducing downstream disputes and payment deductions. it just might help them pay you sooner!

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Is Your AR Generating All the Cash Flow It Should?

Your Virtual Credit Manager

To make matters worse, invoice errors also tend to generate payment deductions (partial payments). Correcting invoices and reconciling payment deductions are essentially rework: work that is not necessary if you got it right the first time. To make matters worse, most payment posting errors will involve deductions.

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Are You In Control of Your Receivables?

Your Virtual Credit Manager

If you are running at close to one hundred percent capacity, you should be prioritizing less risky sales over those of customers that are more likely to default or pay late — there is no need to take on risky sales. A third factor that comes into play is your production capacity.

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What is AI-powered Accounts Receivable Automation Software: How Does it Work and Benefit Businesses?

Emagia

If the automated AR application can alert the collection team about the probability of any payments getting overdue, they can proactively reach out to such customers to try mitigating the risk of a likely payment defaults. The process can get more cumbersome if deductions are involved.

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Is Your AR Management up to the Task?

Your Virtual Credit Manager

In fact, a hands off approach will only serve to compound the weaknesses in your order-to-cash (O2C) process. Poor Credit Controls: Poor credit control practices can result in providing goods or services to high-risk accounts that are likely to pay beyond terms or even default on payments. Laissez-faire doesn’t cut it.

Bad Debt 130
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Is Your O2C Process Optimized for Superior AR Performance?

Your Virtual Credit Manager

To optimize the order-to-cash (O2C) process, it's crucial to understand the significant role Credit and Collections plays. This function must collaborate closely with sales, fulfillment, shipping/logistics, and accounting, all of which are integral to converting an order into cash.

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Evidence It's Time to Adjust Your Collection Practices

Your Virtual Credit Manager

These can include: Too little time spent collecting (due to other priorities or lack of staff) Lack of training and experience Order-to-cash (O2C) process breakdowns or weaknesses Credit policy too lenient Invoice accuracy issues Collection strategy not effective Economic headwinds And, the list goes on.

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