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When Outsourcing Debt Collection Makes Sense for Your Business

Enterprise Recovery

Following up on past-due invoices and delinquent accounts can be a full-time job. If you're considering outsourcing debt collections or handling them in-house, this post can help clarify the benefits of outsourcing. However, it is invaluable to your business's bottom line.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Time is as much an enemy as anything else when you are charged with collecting past due accounts receivable (AR), so it is crucial you don’t waste time by making mistakes, which will also serve to elongate the collection process.

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What to Say When Collecting Past Due Invoices

Enterprise Recovery

When it's your job to collect past-due invoices, what you say matters. Here's what to say when collecting past-due invoices. And what you say will depend on your state of mind when you type the email or get on the phone. It's important that you're well-prepared.

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Don't Let Past Due Invoices Ruin Your Holidays!

Enterprise Recovery

Don't let past-due invoices ruin your holidays! The end of the year signals the looming beginning of tax preparation and budget decisions. It also means closing out the books for the year and discovering delinquent receivables. Use these best practices to bring in more cash before the year is over.

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Dealing with Difficult Debtors

Your Virtual Credit Manager

it just might help them collect faster and pay you sooner. Share Six Best Practices for Effective Debt Collection Communications Debt collection can be complicated as well as time-consuming. When an invoice goes past due, you want to be confident you will be able to engage the debtor in the collection process.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

Successful collections require the coordination of a variety of activities: timely and accurate invoices and payment posting, monthly statements, email reminders and other dunning notices as well as telephone calls. If not, you are probably not collecting all you should.

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Does A/R Know When to Escalate to Collections?

Enterprise Recovery

It's crucial to provide a detailed process for escalating past-due invoices beyond accounts receivable to collections. Does your A/R team know when to escalate delinquent accounts to collections?