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Debtcollections between businesses (B2B) is the recovery of overdue payments for goods or services provided to another company. Understanding the intricacies of B2B debtcollections is essential for businesses to manage their cash flow effectively and maintain healthy financial relationships with their clients.
Since your company’s ability to get paid quickly directly impacts your cash flow, it’s important that you have a strategy for both your accounts receivable management to encourage the timely payment of invoices. For some customers, however, you’ll need another strategy altogether for collecting unpaid and overdue invoices: debtcollection.
What Is InvoiceDispute Management? Dispute management is the process of resolving disagreements or discrepancies between a business and its customers. It involves identifying the root cause of invoicedisputes and finding solutions that satisfy both parties. write-off, debtcollection or refund).
In contrast, legitimate disputes and payment deductions are typically indicative of a discrepancy between your invoice and the customer’s purchase order, which can be easily reconciled. Collection Activity: Request detailed explanations for invoicedisputes and require supporting documentation to substantiate the claims.
What Is InvoiceDispute Management? Dispute management is the process of resolving disagreements or discrepancies between a business and its customers. It involves identifying the root cause of invoicedisputes and finding solutions that satisfy both parties. write-off, debtcollection or refund).
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