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The true cost of fraud

Abrigo

According to research by Javelin Strategy & Research, 31% of clients are more likely to leave the financial institution after a fraud event, even when the bank or credit union is not at fault. Remember, media attention is not always positive or wanted. Regulatory risk Regulatory risk is yet another significant concern.

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Fraud prevention and detection: Empowering clients through education

Abrigo

Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft. Fraud losses mount Why educate bank/credit union clients on fraud? Guide customers on how to enable and use MFA features for their accounts.