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From marketing automation to cybersecurity to customer support, businesses are applying automation in a variety of creative ways. As a top area of focus, consider metrics like your days sales outstanding (DSO) rates and how small changes to processes can improve the accounts receivable cycle. Accounts receivable is no exception.
An earlier study by Allianz unveiled an increase in global DSO by +3 days in 2023 and predicted longer payment terms amid squeezing profitability in 2024. Amid continuous economic and geopolitical uncertainty, forecasts for 2025 continue to underscore DSO as a top priority for organisations that wish to maintain financial resilience.
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