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Two critical key performance indicators (KPIs) that help your accounts receivable team optimize collections are receivables turnover and dayssalesoutstanding (DSO). These two KPIs aren’t perfect, but they inform decisions that ultimately determine how much cash you have available. It is often assessed only annually.
By extension, most A/R invoice-to-cash management platforms and teams base their key performance indicators (KPIs) on the measurement of DaysSalesOutstanding, or DSO. Most Accounts Receivable teams use DSO as the main KPI to measure their performance.
Here’s the formula for Average Days Delinquent: ADD = DaysSalesOutstanding (DSO) – Best Possible DaysSalesOutstanding (BPDSO) Note the role of the DSO metric in this calculation. If you need help with this, check out how to calculate DSO.
When accounting departments want a quick evaluation of the health of a business, they often look at their DSO, or dayssalesoutstanding. However, dayssalesoutstanding are subject to a range of factors and targets should always be based on the wider context of the business and industry.
Once an invoice hits accounts receivable (A/R), it enters what’s called the average collection period. Other common names include “dayssales in accounts receivable,” “average receivables collection period,” or “ dayssalesoutstanding (DSO).” This is also called your “A/R turnover ratio.”
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