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Understanding and Improving the Order-to-Cash (O2C) Process

TreviPay

This is why it is essential to understand and optimize the order-to-cash (O2C) process. What is order-to-cash (O2C)? Order-to-cash (often referred to as O2C or OTC ) is a business term used to describe the process(/s) around fulfilling customer orders. The O2C process is no exception.