Remove Credit Management Remove Information Remove Past Due Invoices
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How to Write Effective Past Due Invoice Emails: Templates and Best Practices

Gaviti

In certain cases, youll also need to follow up with a past due invoice email. Why Past Due Invoice Emails Are Essential Financial issues, administrative error, and miscommunication of payment terms are the most common reasons businesses fail to pay invoices on time. Manage customer risk.

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

The Fundamentals of Collection Communications Be Concise Regardless of the mode of communication, the central message should be expressed clearly: “Your invoice is past due and must be paid immediately. It informs the customer of an unsatisfactory situation and a call to action to rectify it.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

Collection myths can be found at the very root of bad decisions as well as informing counter-productive activities. A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process. Learn More About Credit Reports 5. Commercial collections is no different.

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Late Payments: Reasons and Remedies

Your Virtual Credit Manager

Delays in the sending and receiving of invoices, or billing errors that need to be resolved, can hold up payments. An invoice may have a wrong amount or be missing important information. Buy Credit Reports 8. Those types of things need to be communicated to your billing department as part of a formal procedure.

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Mitigating Commercial Credit Fraud

Your Virtual Credit Manager

When a fraud isn’t quickly detected, legal action to recover past due invoices can impact unaware customers. In the movie “9 to 5” the general manager is having product shipped to a warehouse he controls in order to sell the goods on the side—an all to common scenario.

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Be Prepared to Shoot Down Your Customer's Payment Excuses

Your Virtual Credit Manager

You want to collect any small partial balances and recently past due invoices as well as the oldeest and largest past due balances. Ensure the customer has received ALL the invoices and other documentation requested, and that there are no unresolved disputes or open deductions.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

Effective collections can also reduce bad debt losses by compensating for a liberal or weak Credit Control function. Simply defined, collections is the process of contacting customers to secure payment for your invoices. For the most part collections deals with past due invoices — those not paid within established terms.