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For example, some might prefer to pay in person via credit or debit card. Credit management and monitoring. Send online creditapplications to existing and potential customers to evaluate customer’s creditworthiness. Disputes and deductions. Others might like to pay online.
Customers should have access to a secure portal where they can view the status of disputes in accounts receivables in real time. In addition, after disputes are settled, customers should have the option of making payments directly through an integrated customer paymentportal. Credit Management and Monitoring.
Offer customers a variety of payment methods directly through the online paymentportal , including credit and debit cards, ACH, electronic payments, and more. Customers can also use it to view past invoices and payment history and make credit requests from one centralized place.
When customers make payments using an automated A/R solutions customer paymentportal, it also matches customer payment with the corresponding invoice with increased accuracy. Credit monitoring and management. Allow customers to view past invoices and payment history and make credit requests.
It’s important to receive regular risk assessments for your customers to verify their creditworthiness and extend credit to them based on their payment history, not out of courtesy. Ideally, customer creditapplications should be streamlined to focus on only the most important information to ensure they are quick and accurate.
It’s important to receive regular risk assessments for your customers to verify their creditworthiness and extend credit to them based on their payment history, not out of courtesy. Ideally, customer creditapplications should be streamlined to focus on only the most important information to ensure they are quick and accurate.
A/R solutions in particular streamline each aspect of accounts receivable, from collections to credit management, cash application and disputes and deductions. That means 100% matching for customers using Gaviti’s paymentportal and 95% for payments made to the bank or a lockbox.
Make paying as easy as possible by giving customers many payment options, including credit or debit cards, digital payments, check, bank transfers, etc. Self service customer paymentportals also offer another convenient payment channel that minimizes errors, encourages timely payments and improves overall customer satisfaction.
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