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Hopefully, that is why you are reading Your Virtual Credit Manager. If, however, there are unpaid invoices that have been allowed to go beyond the 90 day mark, you have a serious collection problem. In most cases (90 percent or more), we find the customer has a valid claim and deserves a credit.
Order-to-Cash (OTC or O2C) is arguably one of the business processes most CFOs have a keen eye on, as it affects the three strategic goals of an enterprise, viz., topline, bottom line, and cash flow. Customer Experience: Customer experience is enhanced through smooth and efficient management of orders, receivables, credit, etc.,
Just as payroll has been cost effectively handled by external processors for over 70 years, so can a variety of credit, collection and AR tasks and processes. Credit Risk Evaluations : If you purchase Credit Risk Insurance, the insurer will serve as your Credit Department. it just might help them pay you sooner!
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