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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. Delaying collection efforts sends a message to customers that late payments are acceptable, establishing a bad precedent. To avoid this, collections should begin within 3-7 days of the due date.

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

In too many organizations, credit and collection decisions are compromised by the fog of war. Gathering all the details needed to inform a decision becomes a time-eating burden. Photo by Myriam Jessier on Unsplash ) Business decisions require actionable data, especially when credit and collections are involved.

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Are Your Commercial Credit Files Secure

Your Virtual Credit Manager

In order to manage the risk of extending trade credit, vendors need to collect information on their business customers. What they do with that information after making a credit decision is not a trivial matter. The cyber-security of credit files cannot be taken lightly.

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

Finding the time and resources to complete every collection activity needed to be done at the optimal time to be done is a constant challenge. Most small companies come up short because the owner or CFO have more important things to do and there isn’t a dedicated employee responsible for credit and collections.

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After the Credit Application: Getting to Know Your Customers Even Better

Your Virtual Credit Manager

The better you know a customers, the easier it is to make a correct credit decision. Seldom is a poor decision made when there is ample information. One of the biggest challenges for any credit function is making a valid decision when information is lacking.

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Here Are the Distress Signals Private Firms Flash When They Are in Trouble

Your Virtual Credit Manager

Here’s a warning to trade creditor’s from a major commercial credit bureau (from CreditSafe’s Cost of Late Payments report). If you are extending credit to other businesses, it’s high time you began watching your customers closely for late payments and other signs of distress.

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Storm Warning: Private Company Red Flags

Your Virtual Credit Manager

Customer past due balances cause cash flow shortages, increase the need for borrowing, and create a significant work requirement in order to accelerate collections. When you do eventually get paid, you recover the cost you expended in fulfilling the customer order less the cost of collections and any interest on loans.

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