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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

Finding the time and resources to complete every collection activity needed to be done at the optimal time to be done is a constant challenge. Most small companies come up short because the owner or CFO have more important things to do and there isn’t a dedicated employee responsible for credit and collections.

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Mitigating Commercial Credit Fraud

Your Virtual Credit Manager

When we first think about credit risk, our minds focus on the financial status of the company in question. To manage the risk that a customer might default, companies implement credit and collection policies and procedures. Your Virtual Credit Manager is a reader-supported publication. Share Read more

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Red Flags, Slow Payments, and Collection Secrets

Your Virtual Credit Manager

In our case, we found our readers had an affinity for articles on identifying collection risks and the best ways of dealing with past due balances. First we look at Red Flags that may indicate a customer could begin paying slower or default. Far more damaging is a customer that defaults (never pays).

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What Triggers Your Collection Efforts?

Your Virtual Credit Manager

If all your customers paid promptly — by the time the invoice was due — you would not need to do any collection work. Collections is a reactive process. The amount of collection activity with which you are tasked is directly proportional to your customers’ payment habits.

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Gleaning Actionable Insights from Credit Scores

Your Virtual Credit Manager

Commercial credit scores predict the likelihood of a business fulfilling its financial obligations, particularly regarding debt repayment and trade credit. Commercial credit scores are often not as well understood as consumer credit scores such as FICO. Photo by Element5 Digital on Unsplash First, a little background.

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Equip Your Collection Agency for Success

Your Virtual Credit Manager

Photo by Ralph Hutter on Unsplash Confronted with high interest rates and inflation, and heading into a what is increasingly looking like a recession, small- and medium-sized businesses (SMBs) will probably need to use a Collection Agency more than they have in the past.

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Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

Finding the time and resources to accomplish all the collection activities required to do a good job is a constant challenge. Most small companies come up short because when there isn’t a dedicated employee responsible for credit and collections, the owner or CFO have more important things to do.