Remove Credit and Collections Remove Credit Application Remove Default
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After the Credit Application: Getting to Know Your Customers Even Better

Your Virtual Credit Manager

The better you know a customers, the easier it is to make a correct credit decision. One of the biggest challenges for any credit function is making a valid decision when information is lacking. That’s why standard procedure calls for gathering additional credit information until a comfortable decision can be made.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. Delaying collection efforts sends a message to customers that late payments are acceptable, establishing a bad precedent. To avoid this, collections should begin within 3-7 days of the due date.

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

In too many organizations, credit and collection decisions are compromised by the fog of war. For example: to make an effective collection call, you need to know who to contact, the AR status and AR details of the account, if there are any disputes, and what prior efforts have been made to collect the balance due.

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Are Your Commercial Credit Files Secure

Your Virtual Credit Manager

In order to manage the risk of extending trade credit, vendors need to collect information on their business customers. What they do with that information after making a credit decision is not a trivial matter. The cyber-security of credit files cannot be taken lightly.

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Top 10 Strategies for Reducing Days Sales Outstanding (DSO)

Your Virtual Credit Manager

Accelerating sales can increase DSO, but most often the cause is problems in the order-to-cash (O2C) pipeline affecting collections. Your Virtual Credit Manager is a reader-supported publication. Learn More About Credit Reports Please share this newsletter with your small business customers. Need help improving cash flow?

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How Are Your Customers Doing?

Your Virtual Credit Manager

We often talk about the importance of having an efficient and effective collection process and how, from a process improvement perspective, collections automation provides substantial benefits. We don’t, however, want to minimize the importance of the credit side of the equation. Do you need help improving cash flow?

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Due Diligence Doesn't End with the Credit Application

Your Virtual Credit Manager

Approving a customer for credit terms is merely the first step in an open credit relationship. Economic circumstances may cause you to tighten your credit policies and customer credit limits. Situations change, both for you and for your customer. Even more likely are changes to a customer’s business.