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Managing Your B2B Buyer Customers’ Experiences

TreviPay

Our survey found that the most common payment type required was card, accounting for 43% of transactions, making it a critical option for suppliers to offer. This trend was echoed in a Forbes’ 2023 report, finding while 33% of B2B transactions were still made by paper check, yet 20% of Gen Zers have never used a paper check.

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Top Business Banking Trends for 2023

Biz2X

It’s all About Customer Experience Last year, the world emerged from the pandemic much more tech-savvy—with pandemic-learned habits forever changing how customers conducted financial transactions.

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Six Steps to Growth in a Global Economic Squeeze

FICO Blog

Finding the optimal balance between providing a great customer experience and managing the cost-to-serve has also proved tricky. Efficient Models That Drive Growth Brazilian banking giant Bradesco increased its digital transactions by more than 60%, thanks to real-time onboarding.