Your Virtual Credit Manager
AUGUST 2, 2024
Areas Covered in the Session Creating Time for Collections Understanding Collections Relationship to the Other Elements of the Quote-To-Cash Process Building an Efficient Collection Process Eliminating the Obstacles That Hinder Collection Efficiency Monitoring Collection Performance Monitoring Collector Workloads Why Collections Gets Knocked off Track (..)
RMAi Blog
SEPTEMBER 13, 2024
California SB 1286 – This bill would expand the scope of the Rosenthal Fair Debt Collection Practices Act to prohibit debt collectors from engaging in unfair or deceptive acts or practices in the collection of commercial debts owed by a natural person of $500,000 or less that were entered into, renewed, sold, or assigned on or after July 1, 2025.
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RMAi Blog
OCTOBER 14, 2024
In This Update Earlier this month, the CFPB issued an Advisory Opinion reminding debt collectors of their obligation to comply with the Fair Debt Collection Practices Act and Reg F’s prohibitions on false, deceptive, or misleading representations in the collection of medical debt (see RMAI’s October 4, 2024 Member Alert ).
Your Virtual Credit Manager
JULY 2, 2024
The author of this article, David Schmidt, will be leading this webinar, which reviews the fundamental skills required to successfully collect past due B2B invoices. Being a collector requires patience, persistence, and effective communication skills. That’s why collectors need to be effective communicators.
RMAi Blog
MAY 12, 2023
A debt collector unaware of the discharge, allegedly due to a bona fide error, sent several collection letters to the consumer regarding the past-due rent. The consumer filed a lawsuit claiming the debt collector, by seeking payment following the discharge, “violated 15 U.S.C. 1692e (demanding payment of a debt not owed) and 15 U.S.C.
Your Virtual Credit Manager
OCTOBER 29, 2024
Good collectors are expert at deflecting excuses. Webinar Registration Do you need help assessing your customers’ credit risks? When replying to a customer’s e-mail response, keep the attention and focus on the central message. To receive new posts and support my work, please subscribe for just $5 per month ($49 yearly).
Gaviti
SEPTEMBER 6, 2023
Cash Application: A New Era of Accuracy and Efficiency As Gaviti is a platform built by collectors for collectors, we understand the challenges that come with manual cash application processes – the potential for errors, time-consuming matching tasks, and the overall drain on resources. Want to learn more about Gaviti Cash Application?
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