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The Five Components of an Effective Collection Call

Your Virtual Credit Manager

Photo by Icons8 Team on Unsplash People do not aspire to become commercial debt collectors. Many of us went to college and got degrees in business administration or accounting or even liberal arts and science, but due to the vagaries of providence, ended up getting jobs handling credit and collections. Share Read more

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Best Practices for Handling Customers that Put a Low Priority on Paying Your Company Collectors face various challenges when dealing with past due balances, particularly when customers prioritize payments based on their financial situation, economic conditions, and internal processes. it just might help them collect faster and pay you sooner.

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Please feel free to share this newsletter with your small business customers. Visibility into the characteristics of each account coupled with transactional transparency allows a supplier to better do business with each account and build the relationship. Collectors should as well. it just might help them pay you sooner!

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. Learn More About Credit Reports Please share this newsletter with your small business customers. only benefits.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

If a company executive is not the primary collector, there is nothing wrong with them giving it a try. Please feel free to share this newsletter with your small business customers. Collectors are constantly cleaning up other peoples’ litter. Consequently, collectors rarely get involved in difficult negotiations.

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How Are Your Customers Doing?

Your Virtual Credit Manager

The volume and quality of their collection effort was adequate, but not being able to hold the orders of past due customers deprived the collectors of a very valuable collection tool. Learn More About Credit Reports Please share this newsletter with your small business customers. The overriding goal was to maximize sales volume.

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

Good collectors are expert at deflecting excuses. Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. Learn More About Credit Reports Please share this newsletter with your small business customers.