Remove Collector Remove Past Due Invoices Remove Small Businesses
article thumbnail

Dealing with Difficult Debtors

Your Virtual Credit Manager

Moreover, if you are trying to collect from a small business, you may have to deal with the owner, who will have a lot on their plate in addition to their debt to your company. The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates. Ask for everything owed.

Collector 130
article thumbnail

Be Prepared to Shoot Down Your Customer's Payment Excuses

Your Virtual Credit Manager

Collectors must deal with all sorts of excuses for what is owed not being paid. The best collectors are experts at parrying, or deflecting these excuses and forging ahead with their requests for payment. Keep these three things in mind: Identify ALL the invoices that are outstanding and past due.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Avoid these Six Collection Myths

Your Virtual Credit Manager

If a company executive is not the primary collector, there is nothing wrong with them giving it a try. Please feel free to share this newsletter with your small business customers. A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process.

Collector 189
article thumbnail

The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

Successful collections require the coordination of a variety of activities: timely and accurate invoices and payment posting, monthly statements, email reminders and other dunning notices as well as telephone calls. Of all these items, making the necessary phone calls generates the greatest value in respect to recovering past due invoices.

Collector 130
article thumbnail

Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Here then are eleven mistakes that business debt collectors should avoid: 1. We are currently offering 33 percent off our standard small business consulting rates. It’s business not personal, making it essential to be professional and treat your counterpart with respect. What do you need help doing?

article thumbnail

Revive Your Cash Flow!

Your Virtual Credit Manager

Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector. The experts at Your Virtual Credit Manager are currently offering 33 percent off our standard small business consulting rates.

article thumbnail

Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

Please feel free to share this newsletter with your small business customers. Share Only paid subscribers may continue reading to learn 5 communication fundamentals for collecting past due balances and 6 best practices that will help drive efficiency in your collection process. it just might help them pay you sooner!