Remove Collector Remove Past Due Invoices Remove Small Businesses
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Dealing with Difficult Debtors

Your Virtual Credit Manager

Moreover, if you are trying to collect from a small business, you may have to deal with the owner, who will have a lot on their plate in addition to their debt to your company. The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates. Ask for everything owed.

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

On a phone call, you should provide a summary of the amount past due, such as “$10,000 over 30 days past due” or reference one or two large past due invoices (number, amount, and due date), but no more. Good collectors are expert at deflecting excuses. Share Read more

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Avoid these Six Collection Myths

Your Virtual Credit Manager

If a company executive is not the primary collector, there is nothing wrong with them giving it a try. Please feel free to share this newsletter with your small business customers. A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process.

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Be Prepared to Shoot Down Your Customer's Payment Excuses

Your Virtual Credit Manager

Collectors must deal with all sorts of excuses for what is owed not being paid. The best collectors are experts at parrying, or deflecting these excuses and forging ahead with their requests for payment. Keep these three things in mind: Identify ALL the invoices that are outstanding and past due.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

Successful collections require the coordination of a variety of activities: timely and accurate invoices and payment posting, monthly statements, email reminders and other dunning notices as well as telephone calls. Of all these items, making the necessary phone calls generates the greatest value in respect to recovering past due invoices.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Here then are eleven mistakes that business debt collectors should avoid: 1. We are currently offering 33 percent off our standard small business consulting rates. It’s business not personal, making it essential to be professional and treat your counterpart with respect. What do you need help doing?

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Revive Your Cash Flow!

Your Virtual Credit Manager

Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector. The experts at Your Virtual Credit Manager are currently offering 33 percent off our standard small business consulting rates.