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If a company executive is not the primary collector, there is nothing wrong with them giving it a try. A large percentage of pastdueinvoices are caused by up-stream problems in the order-to-cash process. A large percentage of pastdueinvoices are caused by up-stream problems in the order-to-cash process.
Assign Collections to an Existing Employee : When doing this you need to consider if the person being assigned collection duties has the time and demeanor to be an effective collector. Again, you need to also keep in mind the impact from putting other tasks on a back burner. it just might help them pay you sooner!
Share How to Clean Up Your AR Ledger Launch a collection program to collect all pastdueinvoices at least 15 days late. Match as many unapplied payments and unapplied credit memos to open invoices, deductions, and debit memos as possible. Please share this newsletter with your small business customers.
Imagine that the order-to-cash (O2C) process is a parade. Leading the charge is the sales and customer service teams that bring in the orders. Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector.
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