article thumbnail

A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Best Practices for Handling Customers that Put a Low Priority on Paying Your Company Collectors face various challenges when dealing with past due balances, particularly when customers prioritize payments based on their financial situation, economic conditions, and internal processes. via direct external communication with the customer.

Collector 130
article thumbnail

Avoid these Six Collection Myths

Your Virtual Credit Manager

If a company executive is not the primary collector, there is nothing wrong with them giving it a try. A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process. Collectors are constantly cleaning up other peoples’ litter. it just might help them pay you sooner!

Collector 189
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

A high degree of transactional transparency across the entire Order to Cash Process (O2C), coupled with 360-degree visibility of customers and their life-cycles, is necessary to optimize accounts receivable (AR) performance. What if that information isn’t in one place? only benefits.

article thumbnail

Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Assign Collections to an Existing Employee : When doing this you need to consider if the person being assigned collection duties has the time and demeanor to be an effective collector. Again, you need to also keep in mind the impact from putting other tasks on a back burner.

article thumbnail

AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

Email us to learn how the experts at Your Virtual Credit Manager can help you clean up your AR Ledger and increase cash flow by improving your Collection Process. Credit Analysis and Portfolio Monitoring Software: These solutions are for managing risk after the initial order has been approved.

article thumbnail

Is Your Collection Agency a Good Fit?

Your Virtual Credit Manager

Despite improvements in order-to-cash (O2C) processing, the explosion in digital payment mechanisms creates new complications. Get Help from the Pros When Appropriate : When debts drag on despite your best efforts, don’t hesitate to enlist professional debt collectors or a creditor’s rights attorney.

article thumbnail

Revive Your Cash Flow!

Your Virtual Credit Manager

Imagine that the order-to-cash (O2C) process is a parade. Leading the charge is the sales and customer service teams that bring in the orders. Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector.