Navigating the Cost-of-Living Crisis: Challenges and Innovations in UK Lending
Collenda
JULY 31, 2024
Building upon the Tailored Support Guidelines (TSG) introduced during the Covid-19 pandemic, the FCA aims for these measures to be an enduring element of a lender or debt collector’s Consumer Duty. Lenders are asked to extend support not only to those already in arrears but also to customers at risk of payment difficulties.
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