Remove Collector Remove Information Remove Past Due Invoices
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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

The Fundamentals of Collection Communications Be Concise Regardless of the mode of communication, the central message should be expressed clearly: “Your invoice is past due and must be paid immediately. It informs the customer of an unsatisfactory situation and a call to action to rectify it.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

Collection myths can be found at the very root of bad decisions as well as informing counter-productive activities. If a company executive is not the primary collector, there is nothing wrong with them giving it a try. A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Here then are eleven mistakes that business debt collectors should avoid: 1. The other reason you should require a credit agreement or contracts that stipulate selling terms and conditions is that these also inform your customer of your payment expectations. This information is vital for determining the next step to take.

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Be Prepared to Shoot Down Your Customer's Payment Excuses

Your Virtual Credit Manager

Collectors must deal with all sorts of excuses for what is owed not being paid. The best collectors are experts at parrying, or deflecting these excuses and forging ahead with their requests for payment. You want to collect any small partial balances and recently past due invoices as well as the oldeest and largest past due balances.

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AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

Share How to Clean Up Your AR Ledger Launch a collection program to collect all past due invoices at least 15 days late. Match as many unapplied payments and unapplied credit memos to open invoices, deductions, and debit memos as possible. Please share this newsletter with your small business customers.

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Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

Also, e-mails can provide more complete account information and can often be generated automatically in high volumes, especially if you have collection software with an email component. For example: “Your invoice is past due and must be paid immediately before new orders will be shipped.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

Simply defined, collections is the process of contacting customers to secure payment for your invoices. For the most part collections deals with past due invoices — those not paid within established terms. 15 days or 120 days?)