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Technological Solutions for Humanizing and Personalizing Dispute Management

Gaviti

For example, if a customer disputes the amount of the invoice, it could be due to a number of factors. For instance, collectors might see that in the past, minimizing or canceling the late fees or penalties on the invoices helped to solve the dispute more quickly. invoices amount) occur for many different reasons.

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6 Ways to Improve A/R Collections Processes with Netsuite

Gaviti

Basic customer contact information is often unavailable to the collections team or not frequently updated, slowing down efforts. Or the information is available in different points (e.g., Netsuite enables collectors to record various phone conversations and emails with customers to help gather and consolidate collections data.

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How to Reduce Collection Calls With A/R Automation Software

Gaviti

It seems counterintuitive, but automating the collection process to communicate as much information as possible regarding customer invoices ahead of time and relying on collection calls later in the customer lifecycle can drastically reduce the collection calls your business needs to make, saving time and resources.

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Best Outsource Debt Collection Services for 2024

Gaviti

Its experienced PCS debt collectors are knowledgeable of relevant regulations such as HIPAA and legal processes necessary to recover debt. Download the Ebook Gaviti’s invoice-to-cash A/R management and automation solution helps your business proactively manage receivables and facilitate the timely payment of invoices.

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Why a Multi-Payment Gateway is a Game-Changer

Gaviti

You’ll want to offer the right technology to ensure your customer payment data and information is secure, yet also provide a wide range of payment methods at the same rates your customers are used to. If your business is scaling and expanding into new geographic regions, it may present challenges in collecting receivables.

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5 Methods to Reduce Late Payments

Gaviti

In many traditional collections teams, each individual collector develops their own process for managing invoices. Ideally, customer credit applications should be streamlined to focus on only the most important information to ensure they are quick and accurate. These include: Lack of a unified process.

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5 Methods to Reduce Late Payments

Gaviti

In many traditional collections teams, each individual collector develops their own process for managing invoices. Ideally, customer credit applications should be streamlined to focus on only the most important information to ensure they are quick and accurate. These include: Lack of a unified process.