article thumbnail

Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Share The High-Risk Account: Ideally you do not want to extend credit to high risk accounts. You will, however, extend credit to marginal accounts, and from time to time marginal accounts and even lower-risk customers will become high risks. Collectors should as well.

article thumbnail

Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Assign Collections to an Existing Employee : When doing this you need to consider if the person being assigned collection duties has the time and demeanor to be an effective collector. Again, you need to also keep in mind the impact from putting other tasks on a back burner. it just might help them pay you sooner!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It's Time for a Layered Approach to Collections

Your Virtual Credit Manager

The evolution of Accounts Receivables (AR) automation has revolutionized our collection strategies. Previously, decisions were largely left to the discretion of individual collectors, resulting in subjective and inconsistent approaches. Bottom 40 percent: Customers contributing only about 5 percent of revenue.

article thumbnail

Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

The eternal challenge for collectors is that that there are typically more customers to be contacted than time and resources allow. When cash flow is critical, you may even want to reach out to key customer or high risk accounts about a week before payment is due.

article thumbnail

5 Methods to Reduce Late Payments

Gaviti

They simply run into a number of typical accounts receivables challenges on the way. In many traditional collections teams, each individual collector develops their own process for managing invoices. These include: Lack of a unified process. These components include: A/R management.

article thumbnail

5 Methods to Reduce Late Payments

Gaviti

They simply run into a number of typical accounts receivables challenges on the way. In many traditional collections teams, each individual collector develops their own process for managing invoices. These include: Lack of a unified process. These components include: A/R management.

article thumbnail

Trade Credit Insurance for Businesses: Definition, Benefits & How It Works

TreviPay

Without trade credit insurance, businesses face a higher risk of financial loss due to non-payment from customers, which can lead to the use of debit collector services to recover outstanding debts. Customer service is another critical factor to consider.