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Member Alert: Wisconsin Court of Appeals Decision on Right to Cure Notice

RMAi Blog

The Court of Appeals of Wisconsin, District I, recently held that the National Bank Act does not preempt the Wisconsin Consumer Acts requirement to send a notice of right to cure to a borrower in default prior to filing a collection action. BACKGROUND A Wisconsin borrower defaulted on two credit card accounts issued by a national bank.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Best Practices for Handling Customers that Put a Low Priority on Paying Your Company Collectors face various challenges when dealing with past due balances, particularly when customers prioritize payments based on their financial situation, economic conditions, and internal processes. Need help improving cash flow?

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

Gathering all the details needed to inform a decision becomes a time-eating burden. What if that information isn’t in one place? Too often, customer and AR information is kept in an assortment of data silos. As crucial as the consolidation of information on just three screens was the easy navigation between these screens.

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How Are Your Customers Doing?

Your Virtual Credit Manager

As discussed in a recent post , gathering customer information doesn’t stop with the credit application. The volume and quality of their collection effort was adequate, but not being able to hold the orders of past due customers deprived the collectors of a very valuable collection tool. Do you need help improving cash flow?

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

It informs the customer of an unsatisfactory situation and a call to action to rectify it. Good collectors are expert at deflecting excuses. Don’t get sucked into a prolonged discussion on business conditions or the problems the customer is facing, unless they appear to be indicators of default or business failure.

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Red Flags, Slow Payments, and Collection Secrets

Your Virtual Credit Manager

First we look at Red Flags that may indicate a customer could begin paying slower or default. We then provide situation intelligence regarding the causes of past due balances, and finally reveal seven habits common to successful collectors. Far more damaging is a customer that defaults (never pays).

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Business Loan Default vs. Delinquency: The Important Difference

Fundera

Default vs. Delinquency. Loan defaults and delinquencies both stem from overdue loan payments. If you miss several payments or can’t make payments for an extended time (usually 90 to 120 days), the lender will place the loan in default and can start collection proceedings against you. What’s a Defaulted Loan?

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