Remove Collector Remove Debt Collections Remove Medical Billing
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The Human Side of Healthcare Debt Collection

RevCycle

While Artificial Intelligence (AI) is making waves in the debt collection industry, this paper argues that a human-centric approach focused on empathy, understanding, and flexible solutions can achieve higher netback for healthcare providers while treating patients with dignity and respect.

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The CFPB’s Concerns with Medical Debt Credit Cards

RevCycle

These cards allow patients to finance their medical bills, but they often come with high interest rates and fees. The Consumer Financial Protection Bureau (CFPB) is concerned about the risks associated with medical debt credit cards. Aggressive debt collection practices. Loss of negotiating power.

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Member Alert: CFPB Director Addresses Medical Debt

RMAi Blog

On October 1 st , 2024, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra announced actions to reduce the burden of medical debt and address medical debt collection practices in a coordinated event with the White House. Collecting amounts above what can be charged under Federal or State law.

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Member Alert: California Governor Signs Three Consumer Protection Bills into Law

RMAi Blog

The bill also prohibits using any medical debt listed on a credit report as a negative factor when making credit decisions and gives individuals more room to address their medical bills before debt collection and reporting actions can take place. This bill will be effective on January 1, 2025.

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RMAI Update March 2023

RMAi Blog

Maryland HB 127 – This bill would prohibit a district court in aiding in the enforcement or execution of a small claims money judgment by ordering an individual to appear for an examination or answer interrogatories. RMAI, the creditor’s bar, and the judiciary oppose this bill. A veto this year would be less likely.

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CFPB Uproar Overshadows State-level Regulations

RevCycle

The healthcare industry is abuzz with the recent finalization of the CFPB rule removing medical bills from credit reports. Rightfully so, as it removes a key piece of leverage in the collection of medical debts. New Jersey The Louisa Carman Medical Debt Relief Act was passed in New Jersey in July.

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RMAI Update January 2025

RMAi Blog

The final rule defines medical debt information as medical information that pertains to a debt owed by a consumer to a person whose primary business is providing medical services, products, or devices, or to such persons agent or assignee, for the provision of such medical services, products, or devices.