Your Virtual Credit Manager

JANUARY 17, 2023

Assign Collections to an Existing Employee : When doing this you need to consider if the person being assigned collection duties has the time and demeanor to be an effective collector. The bottom line was a 13 percent reduction in Days Sales Outstanding (DSO) over a 6 month period in conjunction with invoice accuracy rising above 90 percent.

Credit and Collections 246

Credit and Collections Accounts Receivable (AR) Days Sales Outstanding Past Due Invoices 246

Your Virtual Credit Manager

FEBRUARY 25, 2025

Your customers won’t even know they are dealing with a collection agency but rather just one of your company’s collectors. A good measure of how you are doing is your DSO (Days Sales Outstanding).

Bad Debt 130

Bad Debt Credit and Collections DSO Debt Collections 130

Trade Credit & Liquidity Management

APRIL 30, 2025

Senior management has given you ambitious goals: collect in line with the company’s aggressive annual cash forecast, resulting in a reduced Days Sales Outstanding (DSO), improved cash flow, and bad debts below a razor-thin threshold. Strategy: Assign collector workloads to maximize account penetration.

Cash Forecasting 52

Cash Forecasting Days Sales Outstanding DSO Credit and Collections 52

Your Virtual Credit Manager

JUNE 11, 2024

A new accounting system designed for custom manufacturers, with very little collections functionality, even less than the previous system, had been implemented by ERICO before I was hired to fix the mess it had created for the credit function — a Days Sales Outstanding (DSO) in excess of 90 days.

AR Automation 130

AR Automation DSO Collector Accounts Receivable (AR) 130

Your Virtual Credit Manager

JANUARY 30, 2024

Previously, decisions were largely left to the discretion of individual collectors, resulting in subjective and inconsistent approaches. Implementing a zero-tolerance collection policy for the smallest account segment (see Table #2) allows for a more streamlined and automated approach, reducing the collector's effort.

Credit and Collections 130

Credit and Collections Collector Accounts Receivable (AR) Days Sales Outstanding 130

Your Virtual Credit Manager

DECEMBER 6, 2022

Even worse, the company’s stock price was depressed because of the company’s high Days Sales Outstanding (DSO) , a common measure of AR management effectiveness. After collecting your payments you still have work to do.

DSO 130

DSO Credit and Collections Bad Debt AR Aging 130

Your Virtual Credit Manager

NOVEMBER 1, 2022

The eternal challenge for collectors is that that there are typically more customers to be contacted than time and resources allow. It also will typically deliver a 10-20 percent improvement in Days Sales Outstanding (DSO) within six months to a year.

Credit and Collections 130

Credit and Collections Past Due Invoices Bad Debt Accounts Receivable (AR) 130