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Dealing with Difficult Debtors

Your Virtual Credit Manager

Hopefully, that gets you past the emotions so you can have a rational discussion about getting paid Habitual debtors repeatedly default on promises and usually have a history of slow payment and defaults. These account provide a serious credit risk, and should not be approved for open credit terms. annualy, forever.

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Red Flags, Slow Payments, and Collection Secrets

Your Virtual Credit Manager

First we look at Red Flags that may indicate a customer could begin paying slower or default. We then provide situation intelligence regarding the causes of past due balances, and finally reveal seven habits common to successful collectors. Far more damaging is a customer that defaults (never pays).

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

A Cautionary Tale… As a corporate credit manager, I periodically was tasked with other finance department activities. Most of the collectors seemed relieved I was cooperating and accepted my initial offer. The point is, almost all of the collectors (there were dozens) were content to leave money on the table.

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

Good collectors are expert at deflecting excuses. Don’t get sucked into a prolonged discussion on business conditions or the problems the customer is facing, unless they appear to be indicators of default or business failure. Your Virtual Credit Manager is a reader-supported publication.

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Lessons for Trade Creditors from Recent Bankruptcies

Your Virtual Credit Manager

.” (Photo by Devon MacKay on Unsplash ) This applies to credit and collections as well as anything else. Collectors are continually learning what works to get people to pay up and what doesn’t. Credit analysts should also review past decisions to improve their future performance regarding approvals, limits and term setting.

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How MNS can help to Prevent Bad Debts in 2023: Expert Advice from a Debt Collector

MNS Credit Management Group

For instance, when adopting alternative scoring, some individuals with strong traditional credit scores may raise red signals. Some candidates who don’t have a FICO score might experience a lower default rate than those who do. Some applicants with thin profiles might pose a significant risk. How can bad debts be recouped?

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A Holistic Approach to Debt Collections

Your Virtual Credit Manager

Seldom does a new collector appreciate the need for a balanced, holistic approach to debt collections. My first credit manager was one of these people. Then there are the new collectors who are task oriented. Your Virtual Credit Manager can help you set up policies and procedures that will drive increased cash flow.