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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, or Equifax through our partner accredit. More About Purchasing Credit Reports The Irregular Payer: Unpredictable and inconsistent payment patterns highlight this persona. Collectors should as well.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Assign Collections to an Existing Employee : When doing this you need to consider if the person being assigned collection duties has the time and demeanor to be an effective collector. Buy Credit Reports But, On the Other Hand. Again, you need to also keep in mind the impact from putting other tasks on a back burner.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

If your enjoy this article and would like to get access to the full story, we hope you will subscribe Your Virtual Credit Manager is a reader-supported publication. To address these challenges, collectors should adopt a strategic, diplomatic approach to push your company to the front of your customers’ payment schedules.

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Red Flags, Slow Payments, and Collection Secrets

Your Virtual Credit Manager

First we look at Red Flags that may indicate a customer could begin paying slower or default. We then provide situation intelligence regarding the causes of past due balances, and finally reveal seven habits common to successful collectors. Far more damaging is a customer that defaults (never pays).

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Dealing with Difficult Debtors

Your Virtual Credit Manager

Hopefully, that gets you past the emotions so you can have a rational discussion about getting paid Habitual debtors repeatedly default on promises and usually have a history of slow payment and defaults. These account provide a serious credit risk, and should not be approved for open credit terms. annualy, forever.

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The Case for Outsourcing Collections

Your Virtual Credit Manager

If your enjoy it or find it useful, we hope you will subscribe Your Virtual Credit Manager is a reader-supported publication. Learn More About Consulting Readers of Your Virtual Credit Manager can access sharply discounted business credit reports from D&B, Experian, and Equifax through our partner accredit.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

A Cautionary Tale… As a corporate credit manager, I periodically was tasked with other finance department activities. Most of the collectors seemed relieved I was cooperating and accepted my initial offer. The point is, almost all of the collectors (there were dozens) were content to leave money on the table.

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