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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Time is as much an enemy as anything else when you are charged with collecting past due accounts receivable (AR), so it is crucial you don’t waste time by making mistakes, which will also serve to elongate the collection process. Here then are eleven mistakes that business debt collectors should avoid: 1.

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Tackling Customers that Always Pay Late

Your Virtual Credit Manager

To continue reading and learn how to manage high- and low-risk customers who chronically pay late, you must be a paid subscriber. Your Virtual Credit Manager is a reader-supported publication. Learn More About Credit Reports Please share this newsletter with your small business customers.

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The Seven Secrets of Highly Successful Collectors

Your Virtual Credit Manager

As with any other task, some people are better at debt collections than others. This includes people who are not comfortable in a collection role, which is a common situation in smaller organizations, especially for those that doesn’t have formal credit and collections training or experience. The good news.

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A Holistic Approach to Debt Collections

Your Virtual Credit Manager

Seldom does a new collector appreciate the need for a balanced, holistic approach to debt collections. My first credit manager was one of these people. Then there are the new collectors who are task oriented. Collecting as much as possible from as many past due accounts as possible is their goal.

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Dealing with Difficult Debtors

Your Virtual Credit Manager

until July 31, 2024, you can take advantage of our Independence Day Sale to lock your subscription to Your Virtual Credit Manager at $34.99 Do you need help managing credit and collections? The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates.

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Is Your Collection Agency a Good Fit?

Your Virtual Credit Manager

Ensuring Successful Debt Collections Even with these headwinds, there are steps trade creditors can take to improve their collections game: Be Proactive: It starts with a comprehensive credit application and vetting process and is complemented with clear communications about terms, the billing process, and the expectation of on-time payments.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

A Cautionary Tale… As a corporate credit manager, I periodically was tasked with other finance department activities. Most of the collectors seemed relieved I was cooperating and accepted my initial offer. The point is, almost all of the collectors (there were dozens) were content to leave money on the table.

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