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The Seven Secrets of Highly Successful Collectors

Your Virtual Credit Manager

This includes people who are not comfortable in a collection role, which is a common situation in smaller organizations, especially for those that doesn’t have formal credit and collections training or experience. Effective collectors call early and often. Photo by Jo Coenen - Studio Dries 2.6 What do you need help doing?

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Dealing with Difficult Debtors

Your Virtual Credit Manager

until July 31, 2024, you can take advantage of our Independence Day Sale to lock your subscription to Your Virtual Credit Manager at $34.99 Do you need help managing credit and collections? The experts at Your Virtual Credit Manager are currently offering 33% off our standard small business consulting rates.

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Is Paying You a Low Priority for Your Customers?

Your Virtual Credit Manager

Collectors face numerous challenges when attempting to collect past due balances from business customers. These difficulties can stem from both the financial and operational circumstances of the debtor as well as the interpersonal dynamics between the collector and the customer.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

A Cautionary Tale… As a corporate credit manager, I periodically was tasked with other finance department activities. Most of the collectors seemed relieved I was cooperating and accepted my initial offer. The point is, almost all of the collectors (there were dozens) were content to leave money on the table.

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The Dynamics Behind AR Automation

Your Virtual Credit Manager

My first exposure to the power of accounts receivable (AR) automation came in 1990 when I was credit manager at ERICO Fasteners, a mid-market, specialty metals manufacturer. During the 10 years I’d been in business credit, I had never seen anything like it.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

If a company executive is not the primary collector, there is nothing wrong with them giving it a try. Escalation is always good policy and I encourage that sort of upper management support, but there needs to be parameters around these efforts to prevent the type of hubris described above. it just might help them pay you sooner!

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Upcoming Webinar: "Strategic Collections"

Your Virtual Credit Manager

Tuesday, August 6, 2024 1:30 PM Eastern Daylight Time (EDT) Learn More & Register Special offer for readers of Your Virtual Credit Manager: This session will discuss how to optimize cash flow and working capital for your enterprise by applying the best collection strategy to each customer.

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