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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Best Practices for Handling Customers that Put a Low Priority on Paying Your Company Collectors face various challenges when dealing with past due balances, particularly when customers prioritize payments based on their financial situation, economic conditions, and internal processes. via direct external communication with the customer.

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How Are Your Customers Doing?

Your Virtual Credit Manager

We don’t, however, want to minimize the importance of the credit side of the equation. As discussed in a recent post , gathering customer information doesn’t stop with the credit application. You put your firm at risk by limiting credit assessments to only new customers, which is too often the case.

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Introducing: Cash Application, Credit Application Management, Integrated AI and Much More

Gaviti

Cash Application: A New Era of Accuracy and Efficiency As Gaviti is a platform built by collectors for collectors, we understand the challenges that come with manual cash application processes – the potential for errors, time-consuming matching tasks, and the overall drain on resources.

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The Five Stages of a Collection Call

Your Virtual Credit Manager

People do not aspire to become commercial debt collectors. Those of us who have spent our careers in credit and collections, fell into the profession. Nobody grows up wanting to be a bill collector. Nobody grows up wanting to be a bill collector. Where collectors earn their keep is when there is an issue.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Here then are eleven mistakes that business debt collectors should avoid: 1. Ignoring Customer Disputes When a customer disputes an invoice or has issues with the services your business provided, it’s up to the collector to investigate before making additional collection demands beyond asking for payment of non-disputed items.

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Is Your Collection Agency a Good Fit?

Your Virtual Credit Manager

Ensuring Successful Debt Collections Even with these headwinds, there are steps trade creditors can take to improve their collections game: Be Proactive: It starts with a comprehensive credit application and vetting process and is complemented with clear communications about terms, the billing process, and the expectation of on-time payments.

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AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

Here are the six other types of AR automation being implemented across the order-to-cash (O2C) spectrum: Online Credit Applications: The best solutions provide approval workflow and automated reference checking. Collection training was conducted to ensure every Collector used Best Practice techniques.