Remove Collector Remove Credit and Collections Remove Transactions
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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. Delaying collection efforts sends a message to customers that late payments are acceptable, establishing a bad precedent. To avoid this, collections should begin within 3-7 days of the due date.

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

In too many organizations, credit and collection decisions are compromised by the fog of war. For example: to make an effective collection call, you need to know who to contact, the AR status and AR details of the account, if there are any disputes, and what prior efforts have been made to collect the balance due.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Inevitably they will need to initiate Collection activities to recover some of this money owed; in other words, contacting delinquent customers and requesting them to pay your firm for goods and/or services provided on credit terms that have become past due. it just might help them pay you sooner!

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Tackling Customers that Always Pay Late

Your Virtual Credit Manager

A customer that pays on time does not require any collection efforts. Those who sometimes pay on time only require a collection effort when they pay late; getting them to pay is usually not difficult. Since they are abusing your credit terms, why not require them to pay with a credit card when they place an order?

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Some have good credit, others are clear risks. The first evidence a business fits this persona is when their payment history — both references and credit bureau report — indicates they pay all their vendors promptly. When that happens, it is time to review their credit again.

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AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

Over time, AR Ledgers unfortunately tend to collect “Clutter.” Clutter can also cause new orders to be placed on a credit hold when it otherwise would have been automatically released. Share How to Clean Up Your AR Ledger Launch a collection program to collect all past due invoices at least 15 days late.

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RMAI Update September 2024

RMAi Blog

On September 5, 2024 the CFPB issued its annual Fair Debt Collection Practices Act report. The report stated that the CFPB received approximately 109,900 debt collection complaints in 2023. The number one complaint type was “attempts to collect debt not owed.”

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