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Tackling Customers that Always Pay Late

Your Virtual Credit Manager

A customer that pays on time does not require any collection efforts. Those who sometimes pay on time only require a collection effort when they pay late; getting them to pay is usually not difficult. Since they are abusing your credit terms, why not require them to pay with a credit card when they place an order?

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2025 Officers & Directors Elected to Lead Receivables Management Association International

RMAi Blog

LLC, President Elect Brian Williams, Crown Asset Management, LLC, Treasurer Joe Barbito, Orbita Capital Group, LLC, Secretary Brett Soldevila, Security Credit Services, LLC, Past President Michael Cassidy, Velocity Portfolio Group, Inc., Mellisa Massey, National Credit Adjusters, Director Mark Ravanesi, TrueAccord, Director Andrew J.

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Some have good credit, others are clear risks. Photo by Keren Fedida on Unsplash Each business customer presents a unique set of circumstances. The first evidence a business fits this persona is when their payment history — both references and credit bureau report — indicates they pay all their vendors promptly.

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A Holistic Approach to Debt Collections

Your Virtual Credit Manager

People who are new to business collections are inclined to fall into one of several patterns. Seldom does a new collector appreciate the need for a balanced, holistic approach to debt collections. In time, as they become more familiar with the process of collecting, their productivity increases.

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RMAI Update September 2024

RMAi Blog

On September 5, 2024 the CFPB issued its annual Fair Debt Collection Practices Act report. The report stated that the CFPB received approximately 109,900 debt collection complaints in 2023. The number one complaint type was “attempts to collect debt not owed.”

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AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

Over time, AR Ledgers unfortunately tend to collect “Clutter.” Clutter can also cause new orders to be placed on a credit hold when it otherwise would have been automatically released. Share How to Clean Up Your AR Ledger Launch a collection program to collect all past due invoices at least 15 days late.

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RMAI Update October 2024

RMAi Blog

In This Update Earlier this month, the CFPB issued an Advisory Opinion reminding debt collectors of their obligation to comply with the Fair Debt Collection Practices Act and Reg F’s prohibitions on false, deceptive, or misleading representations in the collection of medical debt (see RMAI’s October 4, 2024 Member Alert ).